What are the responsibilities and job description for the Client Service Partner 1 (INDG) position at Bloomberg Industry Group?
The Client Service Partner 1 formulates and executes service strategies to increase users and usage targets for assigned accounts.
Primary Responsibilities:
Primary Responsibilities:
- Serves as the primary point of contact for users within an existing client in the field, focusing on increasing users, usage, engagement and renewals.
- Establishes long-term relationships with customers and identifies up-sell opportunities.
- Proactively monitors account health and crafts engagement strategies.
- Trains and supports assigned accounts to maximize utilization of Bloomberg Industry Group products, including on-boarding training of new employees to client firms.
- Helps clients set up alerts, dashboards, and more.
- Collaborates closely with Relationship Partners to define account-specific strategies and identify additional sales and growth opportunities for existing clients.
- Participates in special projects and performs other duties as assigned.
- Knowledge of assigned market (e.g. law firms, tax & accounting, corporations) preferred.
- Proven ability to prioritize accounts and manage multiple projects and activities to meet business’ objectives and deadlines.
- Strong analytical, organizational and interpersonal communication skills.
- Ability to travel to within assigned territory.
- Bachelor’s degree with coursework in business, marketing, sales or related field; or equivalent experience.
- 1-2 years of successful sales or account management experience in a business environment comparable to Bloomberg Industry Group.
- Prior Account Management experience is preferred.