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Consumer Benefits Specialist

Bluebonnet Trails Community Services
Bastrop, TX Full Time
POSTED ON 8/5/2025 CLOSED ON 9/5/2025

What are the responsibilities and job description for the Consumer Benefits Specialist position at Bluebonnet Trails Community Services?

The job duties of the Consumer Benefits Specialist include providing consumers with assistance in determining eligibility for, access to and maintenance of Medicaid benefits and entitlements. Meeting with consumers to aid assistance with SSI/SSDI program application process and follow-up, to include referrals to vendors for assistance with benefits, initial applications, administrative law judge hearings, claims, and appeals.

Provides community referrals, and representation during administrative law judge hearings in a court setting. Meet with consumers to provide benefit renewal assistance with the application process and maintenance of eligibility for Medicaid programs such as QMB, ,MQMB and various Medicaid waivers. Make necessary social service referrals within the community based on consumer needs such as food stamps, Tand ANF, Medicare prescription extra help applications. Serve as presenter and/or designee on trainings across programs and departments.

The position will serve in a regional capacity supporting multiple locations that will include Bastrop, Fayette, and Lee. Work closely with referral vendors as primary referral contact.

Location: Bastrop, Fayette, Lee

Salary: $18.98 - $22.98/hr

Applicable Differentials

$0.75/hr Bilingual

Why join our team?

BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/ or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.

Retirement Plans

401A: Through this governmental plan, we offer a 7% match to employee contributions.

457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.

Sponsored Insurance

Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.

Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.

Family and Medical Leave: Job protection to provide care related to a child's birth or adoption, or for yourself or a family member's serious health condition.

Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.

Professional evelopment: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill based and offers continuing education courses to enhance knowledge and performance via online courses and instructor led webinars.

Additional Perks

  • Employee Referral Awards
  • Licensure Supervision
  • Licensure Renewal Fee Reimbursement
  • Public Service Loan Forgiveness Programs
  • Educational Leave
  • Competitive Pay Differentials for Applicable Positions

Minimum Qualifications: High school diploma. 2-3 years of experience collaborating with persons with disabilities in a healthcare or rehab setting. Knowledge of Medicaid, Medicare, and Social Security applications. Strong computer and communication skills. Knowledge and experience with Excel, Microsoft Word, and additional software used to communicate with Teams. Must have a valid Texas driver's license.

Preferred Qualifications: Bachelors Degree. Experience with Social Security Disability programs, Medicaid, and Medicare benefits. Experience collaborating with persons with disabilities in a healthcare or rehab setting. Knowledge and experience with Excel, Microsoft Word, and additional software used to communicate with Teams.

Salary : $19 - $23

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