Associate, Client Service I

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000 employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. 

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. 

We’re seeking a future team member for the role of Associate, Client Service II to join our Archer team. This role is located in Berwyn, PA- Hybrid  

In this role, you’ll make an impact in the following ways: 

 Understand customer needs, business drivers and service requirements 

 Act as a client liaison for Archer Ops and Integration inquiries 

 Develop strong relationships with client contacts and deliver best in breed client experience 

 Ability to articulate best practices and advise on Archer platform/training 

 Develop Archer platform and workflow expertise quickly and efficiently respond to client inquiries 

To be successful in this role, we’re seeking the following: 

Bachelor’s degree or the equivalent combination of education and experience is required

0 -3 years’ experience in a related capacity; prior Archer experience a plus 

Advanced skills in Microsoft Office, particularly Excel 

Understanding of financial markets and various asset classes 

Motivated, self-starter with a polished, professional and hospitable demeanor 

Superior verbal and written communication skills 

Detail-oriented with strong analytical ability and technical aptitude 

Ability to prioritize and manage multiple tasks and track to completion 

A team player, who can also effectively operate independently as the situation dictates 

At BNY, our culture speaks for itself. Here’s a few of our awards: