Demo

Parts Counter

Bobcat / Gateway Dealer Network
Valley, MO Full Time
POSTED ON 1/4/2024 CLOSED ON 2/8/2024

What are the responsibilities and job description for the Parts Counter position at Bobcat / Gateway Dealer Network?

Description

Are you a driven professional looking to jump start your career? Then come join our growing team! We are a leading provider of compact equipment for global construction, rental, landscaping, agriculture, grounds maintenance, government, utility, industrial and mining markets. We strive to empower our customers to do their jobs more efficiently and effectively.


Parts Counter

M-Friday (No Weekends)
Hours: 7am -5pm


Essential Functions:

  • Receive purchased material and checks PO against packing slip for accuracy.
  • Enter receiving and inventory information into the system.
  • Put material away after receipt.
  • Issue returns for unused material per SOP guidelines.
  • Return material to vendor or shipping parts out for repair, following SOP guidelines.
  • Performing cycle counts and reporting stock balance discrepancies to Manager for resolution.
  • Take inventory to identify reorder needs for supervisor approval.
  • Issue materials to client as required.
  • Locates stock and delivers items to their destination outside of storeroom upon request.
  • Provide professional customer service to internal and external customers.
  • Cleans and organizes storeroom as directed, including sweeping, scraping, etc.
  • Other duties as assigned. 

Disclaimer: May perform other duties, as assigned

Position Type: Full-time

Work Environment/Physical Demands:

  • Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
  • Answering the phone and speaking with customers and employees. 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Reports to: Parts Manager

Expected Hours of Work:

The Bobcat is open 5 days per week (M - F). Times will vary throughout the year, but retail hours are M-F (7am to 5pm).

Benefits:

  • Health, Dental, Life & Disability Policies
  • Employee Discounts
  • 401K Plan with Company Match
  • Flexible Spending Account
  • Paid Holidays & Vacation
  • Training & Advancement Opportunities


Pre-Employment drug screens, background check & proof of employment eligibility (E-Verify) are required for any position offered.

Requirements

  • Previous experience working in automotive or construction industry preferred. 
  • Excellent customer service, interpersonal, and communication skills (verbal and written).
  • Must have the ability to manage heavy phone volume with great data entry skills while paying close attention to details.
  • Have strong organizational skills, attention to detail, and an elevated level of competence with computer related programs.
  • Be professional and hard working with a customer-friendly approach to service.
  • Be comfortable working in a team setting.
  • Must be able to learn company designated software within a reasonable amount of time allotted.


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