Regional General Manager

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships.

Regional General Manager (RGM)

The Regional General Manager (RGM) is responsible for the performance and development of a multi-branch region, leading efforts to achieve profitability, market share growth, and strong customer and employee retention. This hands-on leadership role includes direct oversight of Branch Managers and Regional Sales and Customer Support Managers, driving operational excellence and financial results while ensuring alignment with company strategy and core values.

Competitive Pay Plus Performance-Based Bonus

Comprehensive Benefits Package

Key Responsibilities

Strategic & Operational Leadership

• Build and maintain strong relationships with executive team, primary suppliers and OEMs to ensure alignment with business plans and performance expectations.
• Lead execution of regional business plans focused on revenue growth, market share, and profitability (Net Operating Income).
• Guide branch-level leadership to improve service efficiency, rental utilization, and aged inventory management.
• Support tactical execution while providing strategic insight into market dynamics, competitive activity, and regional opportunities.
  
  

People Development & Culture

• Develop and mentor Branch Managers and Regional Managers to elevate performance, leadership capability, and accountability.
• Support a strong workplace culture rooted in ownership, integrity and solutions.
• Ensure clear performance standards and development plans are in place across branches.
  
  

Customer & Market Engagement

• Promote high standards of customer service and retention through active involvement in customer relationships and issue resolution.
• Monitor regional competitive activity and develop strategies to protect and grow market share.
  
  

Financial Oversight

• Own full P&L responsibility for the region; ensure effective budgeting, forecasting, and financial reporting.
• Review branch-level financials, coach managers on financial literacy, and support corrective action plans where needed.
  
  

Key Metrics (Performance Indicators) - Net Operating Income (NOI) Preferred Work Environment & Travel Additional Information

• Market Share (Sales & Rental)
• Service Efficiency
• Rental Utilization
• Aged Parts and Inventory Performance Qualifications Required
• 5–10 years of progressive management experience within an equipment dealership or similar environment
• Proven success in leading multi-location operations with full P&L accountability
• Strong understanding of branch operations, sales, service, and customer support functions
• Excellent leadership, coaching, and team development skills
• Proficiency in Microsoft Office; general familiarity with CRM and inventory systems
• Bachelor’s degree in Business, Construction Management, Marketing, or related field (or equivalent experience)
• Previous experience managing supplier or OEM relationships
• Prior experience navigating competitive, margin-sensitive markets
• This role operates in a professional office and branch environment, with frequent time in shop and field settings.
• Regular travel between branches is required, including overnight travel based on geographic distribution.
• RGMs are expected to reside within the regional market they oversee.
• Offers of employment are contingent on passing a pre-employment drug screen, background check, and verification of employment eligibility via E-Verify.
• We are an Equal Opportunity Employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or protected veteran status.
• This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. The company reserves the right to modify duties or job requirements at any time, with or without notice.
  
  

Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team.