Tech Business Operations Partner

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $147,800.00-$180,600.00 annually. The full Pay Range is $114,700.00 - $213,700.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE

As a Tech Business Operations Partner at BECU, you will serve as a strategic partner to senior leaders within the Technology division, driving operational excellence and supporting critical business management functions. Your role will involve optimizing organizational rhythms, crafting compelling executive communications, and delivering impactful program and project management. By leveraging your business acumen and collaborative approach, you’ll execute key initiatives, streamline processes, and influence strategic objectives, ensuring alignment with the division’s goals in a dynamic and fast-paced environment.

To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you call any of these states home, you're in luck! We offer the flexibility of remote work for residents in these locations, allowing you to contribute from the comfort of your own home.

 

WHAT YOU’LL DO

• Strategic Partnership: Collaborate with divisional VPs and SVPs to execute organizational strategies, manage business routines, and drive technology initiatives that align with divisional objectives and metrics.
• Operational Rhythm Management: Oversee business reviews, organizational communications, and employee engagement activities to enhance operational efficiency and employee satisfaction.
• Data-Driven Insights: Provide in-depth business insights and actionable recommendations to effect positive change and achieve strategic objectives, including input on staffing, governance, budget planning, and organizational design.
• Executive Communications: Develop compelling narratives and on-brand materials to effectively communicate complex ideas to diverse audiences, supporting executive messaging with advanced visual and presentation tools.
• Program and Project Oversight: Manage special projects and programs from inception to completion, ensuring successful outcomes while applying sound business judgment and change management best practices.
• Process Improvement: Identify opportunities to streamline divisional business management and executive office functions, executing process improvements that enhance efficiency and effectiveness.
• Relationship Building: Build and maintain strong relationships across the organization to ensure alignment on priorities, support business activities, and communicate key leadership objectives.
• End-to-End Business Understanding: Leverage a comprehensive understanding of the business to provide recommendations and direction that support priorities and deliver results.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN

• Leadership and Influence: Work closely with senior leadership, influencing key business strategies and initiatives while honing your leadership and decision-making skills.
• Opportunity for Impact: Drive meaningful improvements in operational processes and organizational effectiveness, leaving a lasting impact on the division’s success.
• Collaboration and Visibility: Partner with cross-functional teams and stakeholders, gaining exposure to diverse areas of the business and contributing to enterprise-wide initiatives.
• Skill Development: Enhance your expertise in business operations, executive communications, and program management, positioning yourself for future career growth.

QUALIFICATIONS: Minimum Qualifications:

• Bachelor’s degree with an emphasis in business, communication, or a related field, or equivalent work or educational experience.
• At least 10 years of experience in executive office functions, chief of staff roles, business operations, program/project management, or a related field.

Preferred Qualifications:

• Advanced degree in business, communications, or a related field.
• Experience implementing large-scale initiatives or operational transformation efforts.
• Strong relationship management skills with the ability to influence and align priorities across teams.
• Experience with Microsoft 365 tools, including Office, Teams, SharePoint, PowerPoint, and Excel.
• Expertise in executive storytelling and communications, with advanced skills in presentation software and data analysis tools.
• Experience in complex, matrixed, and fast-paced environments, with demonstrated critical thinking, attention to detail, and problem resolution in ambiguous situations.
• Outstanding verbal and written communication skills, with the ability to transform complex, technical topics into clear, actionable narratives.
• Strategic mindset with the ability to identify challenges and opportunities, make recommendations, and drive improvements.

JOIN THE JOURNEY

Ready to bring your expertise to a dynamic, fast-paced environment where your contributions fuel organizational growth and innovation? At BECU, the Tech Business Operations Partner role is more than just a job – it’s an opportunity to lead, influence, and make a difference. Apply now to join a team where your skills and insights will drive impactful results. #BECU #YourGrowth #BECUJourney

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Salary : $114,700 - $213,700