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Account Manager

Boer Insurance Group
Grand Rapids, MI Full Time
POSTED ON 11/15/2023 CLOSED ON 1/14/2024

What are the responsibilities and job description for the Account Manager position at Boer Insurance Group?

The passionate individual that joins our team as an account manager will establish, elevate, and maintain a high level of client satisfaction by exemplifying the characteristics that make our business special - friendliness, professionalism, and helpfulness. They will be highly motivated and possess excellent time management skills. They will have outstanding written and verbal communication skills and have a passion for helping others. They will enjoy being part of a growing team of friendly and energetic people. Prior insurance experience is not required, but the ability to learn quickly is a must.

Primary Responsibility:

  • Develop and maintain strong relationships with clients to ensure high retention of existing business

Secondary Responsibilities:

  • Contribute to the overall success of the account management team
  • Respond to emails and phone calls from clients in a professional, friendly, and helpful manner
  • File claims for clients and advise throughout the process
  • Prepare new insurance policies for existing clients
  • Manage the renewal process for auto, home, and umbrella insurance policies
  • Ensure each client's insurance policies are appropriate for their needs and competitively priced
  • Clearly communicate technical insurance information to clients
  • Contribute to the friendly, energetic, and supportive culture of the business

Desired Attributes:

  • Passion for helping others
  • Ambitious and eager to learn
  • Self-motivated
  • Detail-oriented
  • Clear verbal and written communication skills
  • Proficient with Microsoft products and ability to learn business-specific software
  • 60 words per minute typing

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Life insurance
  • Paid time off
  • Professional development assistance

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $45,000 - $60,000

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