Medical Assistant

Job Description / Duties

Successfully assist physician with patient care which includes but is not limited to the following:

· Demonstrate critical thinking skills and decisive judgment in a fast-paced environment.

· Provide compassionate customer service to create an excellent patient experience.

· Coordinate patient care as directed by physician, company standards and policies.

· Answer, triage and address all incoming messages, prescriptions, labs, imaging and any other communication that comes into the office via the EMR (Electronic Medical Record).

· Answer, triage and return all patient phone calls/voice messages regarding any and all clinical concerns/questions, as appropriate.

· Answer, triage and return all phone calls/voice messages from pharmacies, labs, imaging, therapy, and other physicians / providers, as appropriate.

· Refill all non-controlled, routine prescriptions via EMR in a timely and efficient manner.

· Assist with verification that all ordered laboratory, diagnostic tests and requested prior medical records are entered into the EMR prior to the patient’s visit.

· Assist with preparing new patient consultations and follow up after consultation; including obtaining prior medical records

· Assist Front Office staff in triaging any medical concerns or questions from patients or caregivers.

· Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA);

· Interview patients and record their medical history and physical condition; including the ability to obtain patient vital signs.

· Assist physician as needed, including office procedures.

· Communicate with and educate patients and their families; particularly at the end of each visit, reviewing the education provided by the physician during the visit.

· Obtain prior authorization for prescription medications and office procedures

· Assist at the front desk with answering the phones, scheduling and checking patient’s in as needed.

· Maintain patient exam rooms: including cleaning / wiping down equipment and furniture daily

Maintain the following Qualifications / Skills

· Medical knowledge as it relates to neurology and specifically movement disorders

· Ability to use technologies such as electronic medical records (EMR), word-processing software, spreadsheets, online calendars, and scheduling

· Knowledge, understanding, and ability to use medical terminology, including ICD10 and CPT coding, with awareness and knowledge of annual changes

· Multi-tasking

· Flexibility

· Telephone Skills

· Customer Service

· Time Management

· Organization

· Attention to detail

· Efficient Scheduling

· Professionalism

· Quality focus

· Leadership and organization skills

· Patience, compassion, kindness

· Critical thinking skills

· Communication skills

Education and Experience Requirements

· High School Diploma or Equivalent

· Certificate from a nationally recognized Medical Assistant Certification program

· Experience with medical terminology and some knowledge of ICD - 10 and CPT coding

· Experience using current technologies such as word-processing software, spreadsheets, online calendars, and scheduling

· Proficiency with Electronic medical records (EMR)

Maintain the Following Certifications

· Current BLS certification

· HIPPA compliance training

· OSHA compliance training

· HR training as required by the Federal and State laws and requested by third party HR company

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Ability to Commute:

• Pensacola, FL 32501 (Required)

Ability to Relocate:

• Pensacola, FL 32501: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $18