What are the responsibilities and job description for the Leasing Specialist position at Bonner Carrington LLC?
Leasing Specialist
At Bonner Carrington, servant leadership is at the heart of how we conduct business and how we treat our team members. We pride ourselves on taking care of our communities, clients, residents, and employees. The Leasing Specialist is responsible for the leasing, marketing and maintaining positive resident relations of residential apartments. This position requires the individual to have high energy, a burning desire to make a real difference in people’s lives and a commitment to anticipate and exceed the expectations of our residents and clients.
Essential Functions
- Generate interest in the community by touring the property with prospects and answering questions about the amenities, local community, and other property details.
- Execute all marketing activities to drive traffic and create a lasting impression.
- Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
- Deliver unmatched service to residents at all times while maintaining resident retention.
- Ensure the model apartments and target apartments are ready to show and maintain work areas, common areas and offices in a clean and orderly manner (appealing to all 5 senses)
- Ensuring all fees and deposits are collected by prospects and/or residents in a timely manner.
- Track all leads via the guest card system and follow up with all prospects.
- Daily social media engagement to drive resident retention and promote community lifestyle to increase market position and desirability.
- Use attention to detail, planning and organizing skills to perform required office duties and to coordinate paperwork related to apartment home rentals.
- Have a thorough knowledge of lease terms, specifications, and all community policies.
- Maintain a professional appearance and Servant Leadership attitude at all times.
- Regular “shopping” of competitive properties and remaining knowledgeable of market conditions
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- Ensure all aspects of the move-in process are completed in advance of lease signing. Activities may include resident screening, pre-tour of apartment, income verification, file maintenance and compliance screening.
- Escalate property/resident concerns to the Property Manager in a timely manner.
- Ensure proper maintenance and compliance of all resident files in accordance with the affordable housing program.
- Additional duties as assigned
Job Requirements
- Affordable experience preferred
- High School diploma or equivalent (GED)
- Must have excellent written and verbal communication skills
- Must demonstrate support of Bonner Carrington Servant Leadership
- Strong sales, marketing and social media preferred
- Ability to walk and stand for extended periods of time.
- Ability to meet and exceed sales objectives
- Ability to work a flexible schedule, including evenings and weekends. May be exposed to external climatic environments to complete the job duties.
- RealPage experience a plus
- Experience with Microsoft Office Suite including Word and Excel
Bonner Carrington Property Management is an Equal Opportunity Employer.
Work Environment
- Must demonstrate ability to successfully work on a team.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee may be required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must have the ability to access all units to show prospective residents, inspect the premises, deliver notices as needed and be able to physically inspect property in its entirety, ability to oversee any and all property related functions, must be willing and able to assist with all emergency measures as required.
Position Type/Expected Hours of Work
This is a full-time position. Must be available to work scheduled hours on a consistent basis and, if necessary, additional hours when requested.
Other Duties
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
