Court Clerk II

Title: DEPUTY COURT CLERK II(Civil and Criminal).

Department: Court Clerks.

Supervisor: Elected County Clerk and Director, Court Operations.

Supervision Exercised: None.

Job Description Revision: 04.20.2018.

Posting Title Deputy Clerk.

General Summary The Deputy Clerk is a master multi-tasker with excellent communication skills and.

upbeat attitude. The Deputy Clerk assists management, judges and visitors to the.

courthouse by handling a variety of tasks, including but not limited to providing.

quality customer service to the public who are conducting business within the.

courthouse, processing court-related paperwork, collecting fees and accurately.

entering data into the court management system. The Deputy Clerk will provide.

polite and professional assistance via phone, mail, email and over-the-counter and.

is generally a helpful and positive presence in the courthouse.

The Deputy Clerk is a clerical position that assists in the successful operation of.

the Clerk’s office. Work involves the ability to follow detailed written and oral.

instruction in processing court-related documents and to be professional, polite and.

attentive while also being accurate. The Deputy Clerk shall always be prepared.

and responsive, willing to meet each challenge directly. The Deputy Clerk must be.

comfortable with computers, general office tasks, customer service and excel at.

both verbal and written communication. Most importantly, the Deputy Clerk.

should have a genuine desire to meet the needs of others.

The Deputy Clerk position is typically performed in an office environment that has.

intermittent high stress due to deadlines and heavy public foot-traffic and phone.

calls. The Deputy Clerk is able to tactfully and professionally handle customers in.

an emotional or agitated state.

Court Clerk I: Individuals hired or promoted into a Court Clerk position, start as a.

Court Clerk I until performing the work independently on a regular basis, then is.

eligible to promote to a Court Clerk II.

Essential Functions The essential functions of the Deputy Clerk position include, but are not limited to.

the following duties and responsibilities.

1. Provide excellent customer service to the public over-the-counter, via phone.

mail or email. Maintain neutrality and confidentiality in communications with.

customers. Discussions shall be kept within the scope of the business being.

conducted. The Deputy Clerk shall not give legal advice or provide personal.

opinion or hope of outcome for the customer, in order to maintain the Court’s.

commitment to procedural fairness.

2. Work independently, following written and verbal instructions to accurately.

process all court-related documentation. Accurately enter data into the Court’s.

case management system. Work collaboratively with co-workers to enhance.

the efficiency of the Clerk’s office and to process documents within established.

time-frames.

3. Learn all aspects of the Court’s processes that relate to District Court and.

Magistrate Court, including infractions, misdemeanors and felonies. family law.

mental and probate cases, guardian and conservatorships, name changes and.

evictions. Processes to include processing all documentation, collecting court.

fees, filling public records requests and assisting the public who have business.

within the Clerk’s office.

4. Work closely with management, in-court clerks, administrative assistants.

bailiffs and judges in order to accurately and efficiently process case file.

documentation. Communicate with other agencies such as the sheriff’s office.

attorneys’ offices or any other internal or external agency, as may be necessary.

in a professional manner to facilitate the accurate and efficient processing of.

court-related business.

5. Perform all other duties as assigned by Supervisors, Director or Clerk of the Court..

Secondary Functions 1. Occasionally assists during elections as directed by the Clerk of the Court.
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2. Sorts and processes department mail.
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3. Trains co-workers or new staff as needed.
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4. Travels from time to time within the local area as may be necessary.
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5. Performs minor maintenance functions for the office copier, time clock, and.
. other general office equipment by ensuring that proper materials are in place and.

performing basic troubleshooting functions as needed.

Specifications 1. Maintain confidentiality in all matters relating to the business of the courthouse.
. Keep confidential all communications, documents and data collected as a result.

of case filings.

2. Considerable knowledge of Business English, spelling, arithmetic and.
. vocabulary skills. High school diploma required with additional post-high.

school training courses.

3. Possess a minimum of two year experience in an office setting or related field.
. This experience is necessary to gain a good understanding of the required.

functions in order to work under moderate supervision.

4. Working knowledge of municipal operations and organizations. or the ability to.
. acquire such knowledge in a relatively short period of time.

5. Ability to work with independence to accomplish assigned duties and tasks.
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6. Perform responsible clerical tasks with a high degree of thoroughness and.
. accuracy. Perform math calculations beyond the basic skills. Will regularly.

have to figure percentages, fractions and determine decimal places.

7. Current drivers’ license valid preferred.
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8. Ability to multi-task and maintain composure with a number of incoming.
. telephone lines, high volume walk-in customer traffic, and ability to handle.

occasional challenging situations with the general public in a professional and.

tactful manner is a must.

9. Considerable knowledge of modern office practices and procedures. Skillful.
. operation of standard office equipment (scanners, facsimile, copiers, printers.

etc.) Ability to type proficient at or about 50 wpm using standard keyboards and.

personal computers. Must possess good file maintenance skills and legible.

handwriting.

10. Considerable grammar skills as used in the composing and proofreading of.
. documents, memos, and other correspondence. Ability to communicate.

effectively, both orally and in writing.

11. Ability to establish and maintain effective working relationships with other.
. employees and the general public.

Working Conditions Have the ability to perform physical activities necessary to complete the essential.

functions of a Deputy Clerk, either with or without reasonable accommodation.

Requires excellent communication skills. frequent handling of documents.

including carrying multiple case files up and down stairs, grasping, walking, and.

repetitive motions. Ability to bend, squat, climb stairs and ladders and stand for.

extended periods of time.

Disclaimer This job description is not an employment agreement or contract and management.

reserves the right to modify when necessary per Bonner County policy.

I have reviewed and agree this Job Description accurately reflect the current responsibilities of my position.

I also acknowledge that it will be placed in my Personnel File.