What are the responsibilities and job description for the Automotive Service Writer/Advisor position at Borgman Mazda?
Seeking Experienced and Energetic Service Advisor looking for opportunity and growth!
- $50,000 annual earning potential
Job Summary
Our Service Advisor will be directly responsible for all customer communication and interaction with regard to all vehicle repairs needed. This includes setting customer expectations and maintaining communication through out the entire process of repairing the customers vehicle. You will need to maintain a good working relationship with our entire team, including all technicians, porters, managers, and salespeople.
Our service advisors work to achieve a high level of customer satisfaction, outperforming our competition.
The right candidate will have proven work history in the automotive service industry, excellent verbal skills, the ability to multi-task in a high paced environment and have a good knowledge of computers and basic bookkeeping.
Responsibilities
- Greeting all customers with a smile
- Opening and closing the department
- Handling cashiering of customers
- Final closing of repair orders
- Providing accurate description of customer concerns
- Offering solutions to problems
- Obtain customer approvals for repairs, including signatures
- Ensuring proper accounting of money receipted
- Maintaining a high level of customer satisfaction
Personal Accountability
- Professional appearance
- Reliable
- Punctual
- Team builder
Job Requirements
- 2 or more years of Automotive Service Advising
- Be able to work ethically and adhere to all laws regarding auto repair
- Must pass a background check, drug test and have a clean driving record.
- Must be able to speak Spanish
Benefits
- Competitive Compensation Package including employer sponsored benefits after the first 30 days of employment!
- 401K eligibility after 6 months of service
- Paid time off after 1 year of service; earn up to 15 paid vacation days
Job Type: Full-time
Pay: $45,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
Experience:
- Service Writer: 2 years (Preferred)
Work Location: In person
Salary : $50,000