What are the responsibilities and job description for the Bar Supervisor - Thunder Road Sports Bar position at Bosselman Enterprises?
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The Bar Supervisor is responsible for the daily operations of the bar. The major accountability of the Bar Supervisor is to continuously focus on meeting and exceeding guests’ expectations with exceptional food, beverage and service as a primary goal.
Bosselman has many benefits to offer you that you will not find anywhere else like
Your browser does not support the video tag.
The Bar Supervisor is responsible for the daily operations of the bar. The major accountability of the Bar Supervisor is to continuously focus on meeting and exceeding guests’ expectations with exceptional food, beverage and service as a primary goal.
Bosselman has many benefits to offer you that you will not find anywhere else like
- Paid vacation
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
- And much more!
- Orients, trains, supervises, and motivates all bar staff.
- Effectively manages employee-relations issues, including utilization of corrective action measures where necessary.
- Teaches all Team Members clear expectations of conduct and service.
- Maintains good business and community relations.
- Develops sales techniques to increase guest counts and check averages.
- Assure the store is operating to company expectations with regard to operational processes and procedures by setting the standard for excellence in the restaurant.
- Implements strategies to assure 100% guest satisfaction.
- Maintains procedures for cost, waste, and quality control.
- Directs safety program for accident prevention and manages employee and guest injury/illness reporting.
- Directs security program to ensure protection of cash, products, equipment and employees’ property.
- Responds to all guest comments promptly and respectfully.
- Coordinates all maintenance issues to upper management and arranges for preventive maintenance or repair on restaurant equipment as necessary along with properly maintaining the facility and grounds.
- Monitors housekeeping and sanitation standards.
- Follows proper cash handling and guest check procedures.
- Greets all guests and offers assistance when needed.
- Effectively communicates with everyone, from upper management to managers on duty and other Team Members, to guests, to vendors, and to Corporate Office.
- Ensures the security of the restaurant and Team Members during operational hours.
- Monitors quality of drinks and maintains high standards of guest service.
- Maintains all bar areas and implements sanitary practices.
- Ensures all daily sidework is completed by staff and checked out by management before leaving the building.
- Generates fun and excitement through personality and positive attitude to help ensure many return visits from guests.
- Providing friendly and competent customer service.
- Reporting for work in a timely manner when scheduled.
- Assisting in other duties, as assigned.
- Directly supervises up 10 or more people.
- Three to four years high volume restaurant experience preferred.
- Capable of performing every function of the bartender so as to properly supervise all of those functions.
- Strong culinary aptitude from work and/or educational experiences.
- Strong adherence to designated specs, recipes, and procedures.
- Must be highly motivated, organized and able to handle multiple priorities while meeting deadlines.
- Must be able to operate under minimal supervision.
- Strong attention to detail.
- Must have PC Software experience.
- Must conduct self in a professional and respectful manner at all times.
- Must possess a positive, enthusiastic attitude.
- Must be flexible with the ability to adapt to change when required.
- Good interpersonal communication skills.
- Maintains confidentiality of all trade secrets, including recipes, policies and procedures.
- Must be well groomed and properly attired.
- Must be able to work special events, holidays, and weekends.
- Must have reliable transportation and phone.
- Must be able to communicate in English. – IF APPLICABLE
- Able and willing to deliver friendly, courteous, and prompt customer service.
- Able and willing to work cooperatively with other team members.
- The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.