What are the responsibilities and job description for the Family Connector (Boston/Quincy) position at Boston Chinatown Neighborhood Center?
Why Join Us
At BCNC, we are passionate about making a meaningful difference in our community. Our team is driven by a shared commitment to social impact and is both supportive and resourceful. We believe in fostering an empowering and inclusive work environment where every individual can contribute, grow, and thrive. If you are looking for a rewarding career that allows you to align your passion with making meaningful change, explore our open positions and join us in our mission to pave the way for a better tomorrow.
What You Will Do
The Family Connector is a member of the BCNC Family Services team. Family Services strengthens immigrant familiesto overcome challenging issues through mental health support services, case management, educational workshops, and counseling. You will provide culturally competent and linguistically accessible behavioral and mental health support services and help Chinese-speaking immigrant families adjust to the United States. You will report directly to the Director of Family Services.
In this role, you will :
- Create and implement a comprehensive strength-based case management and mental health counseling service plan for all assigned individuals and families.
- Coordinate and lead Mental Health First Aid training, educational workshops and activities on behavioral health, and interagency projects to promote well-being and social connection.
- Maintain comprehensive and accurate documentation, including progress notes, activities attendance, and program data, ensuring compliance with all agency and contract regulations.
- Assist in facilitating coalition and network meetings and support research related to behavioral health services.
- Design and manage outreach efforts, including bilingual social media content (e.g., WeChat Public Account) and print materials (e.g., flyers and brochures) to support service engagement and community outreach.
- Provide case management skills training and best practices for BCNC employees as needed.
- Attend Family Services meetings and training as assigned and maintain necessary certifications.
- Perform other duties as assigned by the supervisor.
What We Look For
What We Offer
Working Conditions
Please Note
You must be authorized to work in the United States. BCNC does not provide sponsorship for an employment work visa.
BCNC is an equal opportunity non-profit organization that supports diversity and encourages all employees and applicants to apply. The language proficiency requirement is based solely on the needs of the position and is essential for fulfilling the role's responsibilities. BCNC is committed to non-discrimination and equal opportunity for all without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by Federal, State or Local laws.