What are the responsibilities and job description for the Program Coordinator & Advisor position at Boston Chinatown Neighborhood Center?

Why Join Us

At BCNC, we are passionate about making a meaningful difference in our community. Our team is driven by a shared commitment to social impact and is both supportive and resourceful. We believe in fostering an empowering and inclusive work environment where every individual can contribute, grow, and thrive. If you are looking for a rewarding career that allows you to align your passion with making meaningful change, explore our open positions and join us in our mission to pave the way for a better tomorrow.

What You Will Do

The Program Coordinator & Advisor is a member of the BCNC Adult Education and Workforce team. Adult Education prepares adult immigrant learners with the education, training, and guidance that lead them to successful employment and family-sustaining wages. You will strengthen immigrant adults and teach individuals English and the critical skills they need to thrive in today's economy. You will report directly to the Director of Adult Education.

In this role, you will :

Program Coordination & Administration 40%

Strategize with administrative and teaching staff to create and implement initiatives to improve the quality of the ESOL program (e.g., measures to increase student retention).
Schedule and conduct standardized pre- and post-testing for enrolled students.
Assist in recruiting, screening, and orienting new students.
Plan program events, such as year-end graduations and mock career / academic interview events.
Assist in creating and updating program materials (e.g., recruitment flyers, student handbooks).
Assist the Adult Education Director and Development staff in grant-writing.
Track program outcomes in state and internal databases.

Advising 45%

Provide individualized educational and career goal setting and advising to students.

Maintain up-to-date state and internal database records of advising sessions.

Research local educational and career programs, pathways, and resources.

Volunteer Management 10%

Serve as a point of contact and provide ongoing support for regular volunteer teachers and class assistants.

Recruit, screen, and orient new volunteers.

Assist with developing volunteer program policies, materials, and trainings.

Track and report volunteer hours.

Other 5%

Participate in various professional development sessions.

Assist in other departments and BCNC initiatives as assigned by the supervisor.

What We Look For

Bachelor’s Degree in related field.

Hands-on experience with Microsoft Office tools (Word, Excel, PowerPoint, Outlook, Teams, SharePoint).

Demonstrated ability to effectively integrate technology into classroom.

Excellent written and oral communication skills.

Exceptional project management skills, with the ability to manage multiple priorities concurrently.

Ability to collaborate effectively in a team environment.

Self-motivated and results-oriented with a focus on delivering high-quality service.

What We Offer

Competitive compensation package

Comprehensive health coverage, including medical, dental, vision, and life insurance

Retirement plan options with employer matching

Enhanced paid time off offerings for personal days, sick, vacation, and holidays

Opportunities for professional development and growth

Flexible work arrangements

Working Conditions

Must be available to work a flexible schedule and may require local travel during the workday.

Work is performed primarily in a standard work environment, including the operation of computer equipment, and physical demands associated with a traditional work setting, e.g., walking, standing, communicating, and other physical functions, as necessary.

Please Note

You must be authorized to work in the United States. BCNC does not provide sponsorship for an employment work visa.

BCNC is an equal opportunity non-profit organization that supports diversity and encourages all employees and applicants to apply. The language proficiency requirement is based solely on the needs of the position and is essential for fulfilling the role's responsibilities. BCNC is committed to non-discrimination and equal opportunity for all without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by Federal, State or Local laws.

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Program Coordinator & Advisor

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