What are the responsibilities and job description for the Appliance Service Technician position at Boston FAM | d.b.a. Furniture & ApplianceMart and Ashley?
Brief Description
Be the Final Step in Turning a House into a Home.
Who we are:
BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.
About The Role
Do you enjoy working with your hands? Do you find it rewarding to make a customers’ day by fixing what was broke and making it new again?
Do you have a one or two year technical degree in Appliance repair OR 1 or more years of actual Appliance experience? Do you have a valid Driver’s License in good standing? Do you enjoy working with people in a fast-paced environment?
If so, Furniture and ApplianceMart / Ashley Homestore is expanding our force of technicians to better serve our customers and we are looking for you. We have an immediate need for a Full-time Appliance Technician for our Stevens Point Distribution Center.
What you will be doing each day:
BostonFAM is an Equal Opportunity Employer
Be the Final Step in Turning a House into a Home.
Who we are:
BostonFAM is an Employee-Owned furniture retail company with a fantastic culture of personal development. We like to say we are a personal development company that happens to sell furniture, appliances, and mattresses. Our Customer WHY is “improving the quality of people’s lives be creating amazing rooms together”. Put Employee- Owner WHY is “improving the quality of our owners lives through personal development and supporting our dreams and goals”.
About The Role
Do you enjoy working with your hands? Do you find it rewarding to make a customers’ day by fixing what was broke and making it new again?
Do you have a one or two year technical degree in Appliance repair OR 1 or more years of actual Appliance experience? Do you have a valid Driver’s License in good standing? Do you enjoy working with people in a fast-paced environment?
If so, Furniture and ApplianceMart / Ashley Homestore is expanding our force of technicians to better serve our customers and we are looking for you. We have an immediate need for a Full-time Appliance Technician for our Stevens Point Distribution Center.
What you will be doing each day:
- Driving to customer locations repairing a wide range of appliance products
- Updating customer claims through our internal software system
- Diagnosing appliance issues and communicating parts that need to be ordered in order to complete the repair
- Interacting with customers with appliance issues
- Prior appliance repair experience preferred but not required
- Ability to understand and repair electronics and electrical issues
- Ability to maintain a positive professional attitude with peers and management
- Ability to provide superior customer service to all customers
- Valid driver’s license, and clean driving record
- Ability to lift and move heavy objects weighing 100 plus pounds
- Personal and Professional Development opportunities
- Employee Stock Ownership Plan (ESOP)
- Paid-Time Off
- Birthday off with pay
- Paid Parental Leave
- Educational Reimbursement
- Generous product discount
- 401K retirement plan with company match
- Health, Life, Dental, and Vision Insurance
- Long, short term disability insurance
- Health and Wellness Program
- Fun company activities - involvement in the community!
BostonFAM is an Equal Opportunity Employer