Receptionist

Bilingual Receptionist

Exciting opportunity to join a rapidly growing organization and be the front line ambassador for our company! Boudreau Pipeline Corp., a 6 time consecutive Top Workplace, is a national infrastructure, underground wet utilities and specialty contractor serving sewer, water, storm drains and as well as the utility locating and MHP markets. We are not like every other pipeline company. We ARE the leader in innovative infrastructure solutions and it’s the CAN-DO philosophy of our talented team that makes it happen!

This position is the first point of contact for handling customer service interactions, primarily through telephone and personal contact with both internal and external customers. Other duties include; daily operational tasks, electronic recordkeeping, scanning, filing, and general office management activities. As the receptionist, incumbent will answer telephones and refer callers as appropriate, or provide personnel information. This individual provides excellent customer services while greeting all incoming visitors, applicants, and employees.

ESSENTIAL RESPONSIBILITIES

• Greets and follows visitor company protocol. Directs visitors to the company.
• Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.
• Takes and retrieves messages for various personnel.
• Receives, sorts, scans and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (USPS, FedEx, UPS, etc.)
• Orders and maintains office supplies and forms, checks inventories, and ensures accurate orders are received. Forwards invoices and packing slips to accounting on office supply orders.
• Inputs HR information accurately into Paychex, and other HRIS systems/databases as applicable.
• Maintains current HR files and databases
• May update and maintain employee benefits, employment status, and similar records
• May maintain records related to workers compensation, performance reviews, and disciplinary actions
• Performing file audits to ensure that all required employee documentation is collected and maintained
• Communicates with housekeeping and maintains communication log
• Translates a variety of documents, videos and phone calls for the organization
• Assists Accounting in preparing checks to be mailed out or deposited with a courier.
• Perform other duties or special projects as required or assigned.

QUALIFICATIONS & REQUIREMENTS

• High School Diploma
• One year of administrative experience
• Ability to multi-task, and complete tasks on an accurate and timely manner.
• Spanish bilingual (written/verbal)
• Ability to streamline processes through necessary skill sets.
• Strong ability to work well in a variety of team environments.
• Proficient in MS Word, Excel, PowerPoint
• Have advanced knowledge of Microsoft Office applications and computer skills
• Must be able to multi-task and have excellent communication skills

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Have full range of mobility in upper and lower body.
• Be able to reach overhead.
• Be able to work in various positions, including, but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for long periods of time.
• Be able to lift, pull and push materials to complete assigned job tasks.
• Be able to lift up to 20 pounds of weight occasionally throughout assigned workday.

Boudreau Pipeline offers a competitive salary commensurate with experience and a comprehensive benefits package which includes Medical, Dental, Vision, 401(k), Life Insurance ESOP, etc. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 2 years (Required)

Work Location: One location