Behavioral Support Assistant

The Behavioral Support Assistant provides essential care and supervision for adult patients in an intensive, high acuity patient population, 24-hour program setting. This role requires a specialized skill set and involves working with individuals who require specialized behavioral support, ensuring a safe environment and promoting patient well-being. The Assistant will assist with daily needs, transportation, meal preparation, and emergency de-escalation, while maintaining a high level of professionalism and care.

Duties/Responsibilities:

Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation.

• Assist patients with their daily activities and needs, ensuring their safety and well-being.
• Support meal preparation and develop knowledge of nutritional issues, menu planning, food preparation, and food safety.
• Transport patients to appointments and other services as required.
• Accompany patients on community outings, providing assistance and supervision.
• Ensure patient safety by using approved de-escalation techniques when appropriate. Remain on-site during emergencies unless otherwise directed by leadership.
• Observe patients and report changes in functioning, behaviors, or concerns regarding medication to clinical staff.
• Maintain up-to-date certifications in CPI, CPR, and First Aid.
• Develop skills in screening patient calls, assessing the severity of needs.
• Learn and adhere to the treatment planning model and patient rights, including understanding the complaint processes.
• Perform other duties as assigned to support the team and patient care.

Required Skills/Abilities:

• Demonstrates commitment to and practices in line with Bowen Health’s core values of respect, integrity, mission and stewardship.
• Ability to thrive in a fast-paced environment and remain calm under pressure.
• Team-oriented with the ability to work independently when needed.
• Strong organizational skills and attention to detail.
• Positive attitude with a compassionate approach to patient care.
• Basic computer skills and proficiency in using necessary software.
• Strong understanding and compliance of HIPAA privacy and security regulations.
• Excellent written and verbal communication skills.
• Effective problem-solving abilities.

Required Qualifications:

• Education: High School Diploma or GED.
• Experience: Previous experience in transitional living preferred.
• Certificate or Professional License: No Certificate or Professional License required.
• Valid driver’s license and active auto insurance coverage.
• Satisfactory results from criminal and driving record background checks
• Must be a minimum 21 years of age.

Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:

Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees.

Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.