Chief Operating Officer

TITLE: Chief Operating Officer (COO)

Reports to: Chief Executive Officer (CEO), Michael Baker

Salary Range: $75,000-$100,000

Position Summary:

The Chief Operating Officer (COO) is a senior leader responsible for ensuring operational excellence across Boys & Girls Clubs of Bend (BGCB). Reporting directly to the Chief Executive Officer (CEO), the COO will oversee facilities, safety, finance, program execution, and community partnerships. This role is designed for a dynamic leader who aspires to grow into the CEO position, ensuring continuity of vision and impact for BGCB’s mission to empower youth and strengthen families in Central Oregon.

Key Responsibilities:

Leadership & People Strategy:

·      Provide strong people leadership, cultivating a culture of collaboration, accountability, and professional growth.

·      Oversee departmental training and development, while delegating day-to-day HR operations to a dedicated HR leader.

·      Serve as a thought partner to the CEO.

Operations & Safety:

·      Direct oversight of facilities, fleet, and safety systems.

·      Act as a liaison to the Safety Committee, embedding best practices across all Clubs.

·      Ensure compliance with safety standards and risk management protocols.

·      Oversee member management systems and operational technology infrastructure.

Finance & Resource Allocation:

·      Manage and allocate resources within the COO’s operational portfolio, holding budget authority for those areas, while the CEO retains overall organizational budget authority.

·      Partner with the CEO and Board to align financial decisions with strategic priorities.

·      Drive efficiency and sustainability in operational systems.

Programmatic Strategy & Execution:

·      Integrate programmatic strategy and execution across youth development initiatives, ensuring alignment with BGCB’s mission.

·      Oversee youth and club membership programs, ensuring high-quality experiences for all members.

·      Strengthen partnerships with schools, principals, and teachers to expand outreach and impact.

·      Provide oversight of BGCB’s relationship with High Desert Education Service District (HDESD).

Volunteer Program Oversight:

·      Direct volunteer program operations, including recruitment, training, and tracking.

·      Ensure volunteers are integrated into program delivery and organizational culture.

Community & Strategic Partnerships:

·      Build and sustain relationships with key partners, including Shadow Project and Sylvan, to enhance program offerings.

·      Represent BGCB in community forums, strengthening visibility and credibility.

·      Collaborate with local leaders and stakeholders to advance BGCB’s strategic vision.

Board Engagement:

·      Partner with board committees, to ensure alignment between operations and governance.

·      Provide transparent reporting and strategic updates to the Board of Directors.

Qualifications:

·      Proven ability to build and lead large, diverse teams, with direct management experience overseeing 10 staff across multiple departments, ideally within nonprofit or youth-serving organizations.

·      Demonstrated expertise in financial management, including direct ownership of a large, complex operating budget, and resource allocation across multiple operational domains.

·      Strong background in facilities, fleet, and safety management.

·      Established knowledge in creating and executing programmatic strategy, particularly in youth development and membership programs.

·      Experience cultivating relationships with schools, educators, and community partners.

·      Background in volunteer program oversight, including training and tracking systems.

·      Excellent communication, relationship-building, and problem-solving skills.

·      Commitment to Boys & Girls Clubs of Bend mission and values.