What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE, FULL TIME , DAYSHIFT position at Bradley Caldwell, Inc?
Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA
As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force.
This is a full-time, entry-level position. Incentive opportunities are available through meeting team sales goals. This position is Monday to Friday, 8:30 a.m. - 5:00 p.m.
The Ideal Candidate Will
As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force.
This is a full-time, entry-level position. Incentive opportunities are available through meeting team sales goals. This position is Monday to Friday, 8:30 a.m. - 5:00 p.m.
The Ideal Candidate Will
- Prioritize the customer experience
- Manage multiple responsibilities with a high degree of professionalism
- Build positive relationships with our customers and sales force
- Be able to problem solve, work independently, and support other team members.
- Inbound & Outbound Telephone Calls & Emails
- Accurate and Efficient Customer Order Entry
- Customer and Sales Force Assistance
- Written and verbal communication is required
- Proficient in Excel, Word and Outlook
- Customer Service experience in a call center preferred
- Proficient English language skills required
- Excellent Telephone Etiquette
- Ability to Multitask