What are the responsibilities and job description for the Senior Project Coordinator / Field Service Manager position at BrandSafway?
At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team!
Job Purpose
This position is responsible for ensuring the successful execution and performance of ALUMA equipment and services at customer job sites. The role supports project delivery by aligning with ALUMA engineering standards, project plans, and management directives while meeting timelines, and resource expectations. A key objective of this role is to enhance customer service and relieve sales representatives from day-to-day project management, allowing them to focus on business development.
Key Responsibilities
About Us
BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. Through a network of ~340 strategic locations across 25 countries and ~40,000 employees, BrandSafway delivers a full range of industrial service solutions. BrandSafway supports maintenance and refurbishment projects as well as new construction and expansion plans with unmatched service from expert local labor and management. Today’s BrandSafway is At Work For You® — leveraging innovation and economies of scale to increase safety and productivity, while remaining nimble and responsive.
BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or veteran status.
Notice To All Potential Job Candidates
Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for tentatively special treatment or consideration. If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act.
Job Purpose
This position is responsible for ensuring the successful execution and performance of ALUMA equipment and services at customer job sites. The role supports project delivery by aligning with ALUMA engineering standards, project plans, and management directives while meeting timelines, and resource expectations. A key objective of this role is to enhance customer service and relieve sales representatives from day-to-day project management, allowing them to focus on business development.
Key Responsibilities
- Execute and support customer projects in accordance with ALUMA engineering drawings, standards, and approved project plans.
- Act as the primary on-site and operational support for customers, ensuring a high level of service and responsiveness.
- Coordinate closely with Client’s Project Managers to plan, implement, monitor, and close projects efficiently.
- Proactively identify issues, report job status, and recommend corrective actions as needed.
- Ensure customers follow ALUMA engineering guidelines and safe equipment usage practices.
- Provide on-site training and answer customer questions related to equipment and installation.
- Collaborate with internal teams including engineering, logistics, and sales to ensure smooth project execution.
- Reduce the project management burden on sales teams by taking ownership of project-related coordination and follow-up.
- Maintain accurate records related to schedules, deliveries, returns, and job progress.
- 4-5 years of experience in construction equipment or concrete formwork preferred.
- Ability to read and interpret blueprints and technical drawings.
- Strong organizational, communication, and problem-solving skills.
- Customer-focused mindset with the ability to build trusted relationships.
- Comfortable working on active construction sites with frequent local travel.
- Proficient with basic computer tools (Microsoft Office Suite: Word, Excel, Outlook, Teams, PowerPoint).
- Out of state travel as needed, about 10% or less.
- Fluency in both English and Spanish is required.
About Us
BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. Through a network of ~340 strategic locations across 25 countries and ~40,000 employees, BrandSafway delivers a full range of industrial service solutions. BrandSafway supports maintenance and refurbishment projects as well as new construction and expansion plans with unmatched service from expert local labor and management. Today’s BrandSafway is At Work For You® — leveraging innovation and economies of scale to increase safety and productivity, while remaining nimble and responsive.
BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or veteran status.
Notice To All Potential Job Candidates
Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for tentatively special treatment or consideration. If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act.