What are the responsibilities and job description for the Banquet Events Manager position at Brasada Ranch?
Job Overview
Brasada Ranch is a special getaway not only for our guests, but for our employees as well. The view of the Cascade mountain range is stunning and a perfect backdrop to spend the day away from home. We specialize in making lifelong memories for people visiting us from all around the world, and for making lifelong memories with each other working as a team at this wonderful resort. At Brasada, we are building something special that is more than just a job. It is an opportunity for an experience that will stay with you.
Our Banquet Manager will instill a strong atmosphere of service excellence in the Banquet team. You will develop guidelines and goals within the structure of the budget, achieving results through prudent management techniques and cost controlling measures. This position will report to the Director of F&B Operations and work very closely with the Event Services team to provide event experiences to our guests that are unique and unmatched in the Central Oregon area.
General Responsibilities
- Oversees all banquet service operations and ensures that all banquet service details are executed.
- Responsible for the performance and goal setting of the banquet service staff, including direct supervision of the banquet staff.
- Responsible for delivering the financial results set forth in the annual budget and monthly forecast, in particular in regards to banquet service labor, beverage cost, and operational expenses including linen, paper supplies, floral and dcor and other operating supplies.
- Collaborate with Catering/Conference Services, Food & Beverage managers and the Culinary team to ensure that quality service is provided for all meeting and banquet guests.
- Manage the cost and quality control of banquet services.
- Maintain procedures to ensure outstanding customer service and compliance with company policies.
- Ensure banquet facilities are in compliance with health and fire department (safety) regulations.
- Assist the Director of Food & Beverage Operations in the creation of the annual budget, business plan and monthly forecasts and reports.
- Develop a consistent and effective process for interviews, selection and onboarding of all new Banquet team members.
- Execute performance evaluations for existing team and ensure that high levels of performance are maintained for each team member.
- Work directly with the Director of Human Resources to address all matters of employee relations and develop a strong employee engagement and recognition program.
Job Qualifications
- Bachelor's degree in Hospitality, or a related degree preferred
- Equivalent experience may be accepted in lieu of a degree
- Minimum of 5 years experience in Banquets, Food & Beverage, Conference Services or a related discipline is required.
- Minimum 2 years of experience in a supervisory role.
- Excellent written and oral communication skills required.
- Positive interpersonal skills required.
- Strong project management skills required.
- Proficiency in the following software required; MS Word, Excel.
- Experience in a 4-diamond resort or higher preferred.
Perks
- Medical, dental, vision benefits available
- 401k with company match
- Free golf availability for all team members
- Free trail ride on horseback through Brasada Trails
- Discounts at all F&B outlets and all retail
- Athletic Center day pass for family
- Discounted spa treatments
- Free birthday lunch
- Invitations to team events and parties
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