Cafe Counter Supervisor

Description

Position Overview:

Bread Alone Supervisors are to ensure that their station is running, safely, smoothly, efficiently and in accordance with our Purpose, Values and Culture. Supervisors embody good habits and Bread Alone culture always leading by example.

Supervisors are our first line of leadership and the primary source of hands-on guidance for our professionals. They are the mentors for our professionals and are responsible for supporting the development of the professional team’s cohesion, operational knowledge and practical skills.

Supervisors are responsible for actively troubleshooting issues that arise on their station(s) and communicating those issues with other supervisors in their department, and with their manager.

Supervisors must hold themselves and their teammates accountable to Bread Alone safety, culture, and employee conduct standards. They must address any product, equipment, and interpersonal issues in accordance with Bread Alone policy and seek support from managers when necessary. Supervisors are responsible for properly documenting and communicating with their manager any issue regarding product, equipment, or the team.

Supervisors take ownership and responsibility for their station. They embody the work ethic, curiosity, gritty determination, honesty, and humility that is at the core the Bread Alone management principles. Supervisors ask for consent, build consensus, and never use coercion to lead their team. 

Hours: This is a full-time position. Candidate must be available to work Tuesday, Wednesday, Thursday, Friday and Saturday. Must be flexible to work opening shifts / 6:00 am - 2:00 pm and Closing shifts / 9:00 am - 5:00 pm. Schedules will be determined in collaboration with Cafe Manager. We strive to make schedules as manageable as possible to encourage and allow work-life balance.

Bread Alone's Worldview: Bread Alone Began in 1983 with simple intention: To feed people organic bread baked from a wood-fire brick oven. We run the bakery today with the optimistic belief that good food, an equitable economy and a healthy planet can thrive together. At the heart of our endeavors lies the profound belief that individuals are integral to every positive impact we make. Join us as we collectively strive for excellence in aligning our aspirations with meaningful actions.

Requirements

Duties and Responsibilities:

Duties, responsibilities and essential job functions include but are not limited to the following:

• Ensure safe, efficient, high quality operation of assigned station(s)
• Have a full knowledge of and ability to communicate effectively all guidelines for safe and efficient operation of the station under your supervision
• Create sustainability in our job environment through collaboration with your teammates in achieving our goals
• Demonstrate a commitment to Bread Alone’s core mission to consistently deliver high quality organic baked goods and prepared foods to the Hudson Valley and surrounding regions
• Actively and immediately communicate any possible delays or product quality issues to managers in your department
• Ensure that Bread Alone personal safety, culture, and food safety standards are being followed by you and all team members on your station
• Responsible for proper, safe equipment operation, including calibration, routine maintenance and routine troubleshooting as set by managers and training materials
• Provide feedback to managers and training department on areas of our protocols and training guidelines that need improvement
• Ensure that you and any professionals assigned to your station are following the break schedule. Communicate with your manager regarding any need for adjustments based on workflow as necessary
• Organize and delegate tasks as needed to any professionals assigned to your station
• Listen to team members, provide feedback to manager on any issues and seek support when necessary
• Coach and encourages team members to perform according to Bread Alone rules but defer any corrective or disciplinary action to their manager
• Report to manager any issues that arise that are outside supervisor responsibilities

Job Requirements:

• Able to stand for long periods of time while executing tasks quickly and accurately
• Able to to work in a physically demanding fast-paced environment
• Able to tolerate exposure to high levels of heat and cold
• Able to twist and bend repeatedly for long periods of time
• Respect for and comfort with a diverse and inclusive workplace
• Able to pull, push, move and lift to waist level
• Able to carry awkward and shifting weights up to 50 pounds in a safe and controlled manner
• Able to work with, handle, operate, and control hot equipment and products in a safe manner according to Bread Alone guidelines
• Able and willing to use Personal Protective Equipment (PPE) and assigned uniform as required per company policy
• Willing to follow all safety guidelines set out by Bread Alone
• The Bakery is open 365 days a year and team members must be willing to work consistently throughout the year which includes holidays and weekends.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     

Job Type: Full-time, non-exempt

Compensation: Bread Alone is deeply committed to ethically balancing the demands of the business and paying a living wage to all those who contribute to our success. Pay for this position is $20 to $26 per hour plus tips.

We Offer:

• Company-Wide, Quarterly Bonus: All full-time employees are included in our quarterly bonus program. As you spend more time with us you earn a bigger share of our bonus pool. As our business succeeds, so too will you.
• Twice Annual Review: Every year you will receive 2 rounds of feedback on your professional development and will be eligible for a merit increase during annual reviews 
• 401k: Employer match of up to 4% after 6 months
• Paid Time Off: We respect work-life balance. PTO is front-loaded based on employee's anniversary
• Wellness Time: During the first year of employment wellness time for hourly employees is accrued at 1 hour per 30 hours worked totaling a yearly amount of 56 hours. For salaried managers, the time is front-loaded upon hire date. Unused time is paid out on the employees one year anniversary
• CDPHP Health Insurance: Healthcare available through CDPHP
• Dental Insurance: Available through Delta Dental
• Vision and Life Insurance: Provided to all employees at no cost
• Educational Assistance: Reimbursed up to $2,000 annually

Salary : $20 - $26