What are the responsibilities and job description for the Seasonal Server position at Brewery Ommegang?
Brewery Ommegang is recognized as a leader in the high-end beer segment. Brewery Ommegang is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Boulevard Brewing Company. As the fourth largest craft brewery by volume in the United States, our beers and ciders are built by our people, who are bound together by a devotion to our products and customers. We are looking for Servers for the Busy Season, and offer a competitive salary and other wonderful employee perks and benefits!
Job Summary:
The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
Duties/Responsibilities:
- Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Discusses the menu and beer options.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to customers.
- Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as customers finish their meals.
- Prepares customers’ checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent interpersonal and customer service skills
- Well-organized with ability to take and place food and beverage orders accurately.
- Ability to operate point-of-sale systems.
Education and Experience:
- Must be at least eighteen years of age.
- Previous experience as a server preferred.
- Must successfully complete Brewery Ommegang's training and TIPS course.
Physical Requirements:
- Prolonged periods walking or standing
- Must be able to work days, nights, weekends, and/or holidays as needed
- Must be able to bend, stoop, and wipe frequently
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds
- Ability to remain calm and professional in a fast-paced work environment
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