Resident Coordinator

Bridge believes that our people are our most valuable asset. We are proud to embrace and encourage our differences and are committed to building, maintaining, and celebrating a diverse, supportive, and inclusive environment that fosters belonging. Making a difference in our communities, including our commitment to ESG at our properties and corporate locations, is a cornerstone of who we are. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. The Resident Service Coordinator position is the management office "Ambassador" to the tenants. Bridge Property Management's image is reflected in the attitude, appearance, and image portrayed by the Resident Service Coordinator. ESSENTIAL FUNCTIONS: Office administrative functions Coordinating tenet request Working with maintenance team to resolve requests Input information into computer systems accurately and timely Arrange and plan various events and classes Assist in planning resident functions Follow Bridge policies and procedures and comply with Fair Housing, state and federal laws Follow all safety procedures and notify supervisor of safety hazards Special projects and other responsibilities as assigned QUALIFICATIONS: Excellent customer service skills Ability to communicate effectively and develop relationships quickly Leasing, sales and closing skills Competence in the use of standard office equipment including telephones, Internet, fax machine, and photocopier Basic computer and data-entry skills Demonstrate strong work ethics with the ability to adapt to change Understand and carry out oral and written instructions SKILLS AND ABILITIES: High school graduate or equivalent 6 months service industry experience Regular office work, however, occasional outside duties in all weather conditions Pool Monitor Manage Resident pool usage, maintain the pool and pool deck areas in an efficient, and professional manner. Responsibilities (including but not limited to): Knowing, understanding, and ensuring the pool rules are being followed by all residents and their guests. Ensuring that ALL members are checking in as it is required for entry into the pool area. Understanding and ensuring that ALL pool levels stay in compliance with regulations. In the event of pool contamination (feces, blood, vomit or any other substance considered harmful) the Community Manager must be contacted immediately, and the pool must be evacuated and tagged with a sign that reads Pool Closed until further notice. Spray down the bathrooms and pool deck. Arrange tables and chairs. Inspect sports equipment to identify repair or replacement needs. Assist with set up and breakdown for poolside activities as needed. Make hourly checks of bathrooms for soap, paper supplies, and miscellaneous items. Replenish and clean as necessary. Properly straightening patio furniture, place any left items in lost and found. Pick up unused toys, trash and debris and empty trash containers throughout and at the end of your shift. Complete the closing checklist and ensure the pool gate and bathroom doors are locked and securely closed after each shift. If any pool equipment has been damaged or property damage of any kind has occurred, the Community Manager will be informed immediately. Qualifications May be required to lift and carry up to lift up 25 pounds in various forms. In an emergency may lift more than100 pounds. Required to stand and/or be in continuous motion for extended periods of time while performing job functions with physical endurance. Must be capable of working under pressure as well as organizing and planning efficiently. Must be able to concentrate for extended periods of time. Must be capable of working in extreme hot temperatures. Must display effective communication, exceptional customer service, and organizational skills. Must display accountability and reliability regarding attendance as it is essential for the position. Must be able to receive and follow detailed instructions, as well as give them, and ensure detailed instructions are followed. Must be able to always swim and maintain alertness. Certified proof of 18 years of age required. Valid driver’s license. Weekends may be required What we offer Generous base salary and bonus program Full benefits suite including 401K, above-average PTO, Parental Leave, and Medical, Dental, Vision Access to benefits concierge service Access to Mental Health & well-being service Be part of a culture that is truly open door, with access to mentorship, leadership training, career advancement, and innovation Opportunities to join employee resources groups and participate in events hosted by the Bridge Women’s Network, Black Inclusion Group, BIG Pride, Allies for AAPI, Unidos Latino and Hispanic Group, Bridge of Honor Veterans, and Advocates for Accessibility Opportunity to be involved in community outreach and charity events Get to know Bridge Bridge is a leading, vertically integrated real estate investment manager, diversified across specialized asset classes. Bridge combines its nationwide operating platform with dedicated teams of investment professionals focused on select U.S. real estate verticals: residential rental, office, development, logistics properties, net lease and real estate-backed credit. Bridge is well-regarded for its high integrity and collaborative leadership culture that rewards both individual thinking and team decision-making. Our leaders are seasoned professionals who bring their vast experience and high standards of excellence to their work. Our leaders value career development and take seriously the role they play in developing next-generation leaders. Bridge professionals embody accountability and seek to deliver high-quality results through creativity and innovation. Bridge Property and Asset Management senior executives have overseen the management of more than $17 billion in assets over the past twenty-five years for both large and small real estate investors. In the competitive environment of commercial investment real estate, Bridge has developed a superior team of property management specialists. The Property and Asset Management team (BPM) is responsible for executing each asset’s business plan developed in the acquisition phase of the investment cycle. BPM was founded on the belief that the successful execution of a property’s business plan is what ensures superior cash flow generation and value appreciation. Exceptional management begins by acquiring very talented people and aligning them with the best technology and systems. To accomplish this, BPM has assembled a team of successful, highly qualified, and motivated professionals with extensive experience in the markets they oversee. This team has broad investment property and asset management experience in multi-family, office, and office/warehouse/light industrial classes of investment real estate, along with golf course, resort, and single-family communities. Our team uses the latest web-based technologies and software to enable control and accountability. BPM has also developed a unique performance-based focus and execution system that monitors key performance areas on a continuous basis. As a result, BPM has proven consistently successful at increasing the operational efficiency and performance of the properties it manages.