What are the responsibilities and job description for the Medication Support Coord Department of Medicine position at Brigham and Women's Hospital?
Skill Qualifications:
1. High school diploma or equivalent.
2. Must be at least 18 years of age.
3. Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience is highly desirable.
4. One-year experience in a medical setting is required. Prior pharmacy experience desirable.
5. Requires knowledge of laws and regulations related to clinical practice and patient confidentiality.
6. Requires knowledge of medication abbreviation and symbols, medication indication and dosage, and common medication questions.
7. Requires knowledge of medical terminology, abbreviations and computer technology.
8. Experience with electronic medical record system(s) and Outlook is preferred. Experience with Epic is desirable.
9. Strong written and verbal communication skills in English required. Bilingual (Spanish) written and verbal communication skills a plus.
10. Ability to communicate clearly and effectively with patients, families, providers and staff while protecting patient confidentiality and demonstrating courtesy and respect.
11. Demonstrated skills in service excellence including active listening, problem solving and ability to remain calm in emotional situations.
12. Demonstrated ability to apply good judgment in resolving problems independently while following department guidelines.
13. Attention to detail, strong organizational skills with the ability to prioritize multiple tasks and work independently, especially when there are time constraints. Excellent interpersonal skills and ability to work well as part of a team with all levels of personnel including, management, physicians, practitioners, and staff
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.