What are the responsibilities and job description for the Receptionist position at Brighter Futures Therapy Center?
FRONT DESK RESPONSIBILITIES:
- Answer front door when doorbell sounds
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Promptly answer incoming phone calls in a friendly and confident manner
- Direct calls to correct contacts: PBS, Rehab, MPW, CLS, PA and respite, HR, Transitions
- Provide basic and accurate business information in-person and via phone/email
- Contact doctor's offices to get updated MD orders for EPSDT clientele
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Ensure location is routinely cleaned/sanitized
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Contact maintenance for building repairs
- Order front office supplies and keep inventory of stock
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
REQUIREMENTS:
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Proven work experience as a Receptionist, Front Office Representative or similar role preferred.
- High school degree or GED equivalency required.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Somerset, KY 42501: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Receptionist
Lake Cumberland Regional Hospital -
Somerset, KY
Receptionist
Magnolia Springs Lexington -
Lexington, KY