Community Manager

Join Team Brighton!

We are seeking a Community Manager that is a team leader responsible for the management of a multi-million-dollar, residential property. The position reports directly to the Regional Manager and is responsible for the community’s overall financial profitability and performance. Responsibilities will, but not limited to; prospects screening, inspecting and maintaining units, overseeing expenditures and income collections, maintaining vendor/maintenance efficiency and cost control, managing and completing capital projects, marketing, training staff members, appropriately resolving resident conflicts, and effectively running daily operations.

Major Responsibilities

· Manage a team of 2-8 associates including leasing agents, maintenance professionals and housekeeping personnel

· Handle and maintain financial responsibility for the community

· Collection of rent and all outstanding delinquency

· Ensure effective cost control and profitability for the property. Identify problem areas and implement solutions to improve performance of the asset. Recommend annual operating budgets and execute plan within stated guidelines

· Evaluate the property for quality and maintenance requirements and recommend improvements as necessary

· Administer capital and maintenance projects. Contract with outside vendors, prepare statement of work, and obtain bids. Monitor and ensure timely completion of projects

· Process accounts payable, move outs, and payroll

· Charge and collect rents and other fees in accordance with lease agreements

· Inspect the property daily, and oversee units for quality control on make-readies as needed

· Oversee the condition and maintenance programs of key asset systems, HVAC equipment, electrical equipment, and property vehicles

· Supervise site personnel daily, and provide training and submit annual evaluations

· Process evictions, which includes all necessary paperwork and fees, serving notices, and attending court hearings

· Lease apartment homes as needed

· Responsible for knowing market detail and competitive properties

· Process move-ins, move-outs, and lease renewals

· Audit all new and current lease agreements and resident files for accuracy

· Compose and prepares routine correspondence and notices

· Resident retention, which may involve planning and organizing social events at the property

· Comply with all applicable health and safety rules and regulations, as well as applicable local, state, and federal laws

· Follow procedures outlined in lease agreement for late rent collections and work with landlord and tenant attorney to process evictions timely and efficiently

· Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions

· Accurate and timely completion of daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expirations

· Audit all records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers

· Management of property social media accounts, ILS accounts, and website.

Requirements

· High school diploma is required. Bachelor’s degree is preferred.

· Minimum of 2 years of multifamily industry experience.

· Analytical skills; must have demonstrated strong problem solving and quantitative abilities.

· Proven experience in property management, preferably in multifamily residential properties, with a track record of successful portfolio management.

· Strong leadership skills with the ability to motivate and manage a diverse team.

· Computer proficiency, including Excel, Microsoft Word, PowerPoint, Internet, and e-mail.

· Solid financial knowledge and experience in budgeting, financial analysis, and reporting.

· Excellent communication and interpersonal skills to effectively engage with residents, staff, and stakeholders.

· Comprehensive knowledge of fair housing laws and regulations.

· Proficient in property management software and Microsoft Office suite.

· Strong problem-solving and decision-making abilities.

Job Type: Full-time

Pay: $48,000.00 - $51,840.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Experience level:

• 1 year
• 2 years

Schedule:

• Monday to Friday

Experience:

• multifamily industry: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

Salary : $48,267 - $51,361