What are the responsibilities and job description for the Family Support Service Worker II position at Brightpoint?
JOB DUTIES
- Determines eligibility and enrolls families into Brightpoint programs ensuring compliance with program operations, regulations, and standards
- Maintains a minimum standard of quality established by the program regulations and within Brightpoint's established guidelines.
- Collaborates with other Brightpoint departments, programs, and services to ensure maximum benefits to families.
- Represents Brightpoint at county inter-agency meetings and other county events.
- Implements Brightpoint Values at all times.
SKILLS AND QUALIFICATIONS
- Minimum High School Diploma or equivalency, Associate's degree preferred, plus two or more years of work experience in at least one of the following (or related) areas: consumer relations, business, administration, energy employment/job training skills, or other social services.
- Strong interpersonal, written, and oral communication skills with strong mathematics aptitude.
- Ability to quickly develop a thorough understanding of basic community action concepts and the numerous regulations governing the Energy Assistance and Child Care Development Fund programs.
- Ability to work with minimal supervision; self-motivated, attentive to detail, organized, productive, flexible, and dependable.
- Ability to work flexible hours, including evenings and weekends.
- Ability to relate well with diverse personalities from a variety of socio-economic backgrounds.
- Proficient in MS Office applications.
- High comfort level with public interaction.
- When driving for Brightpoint, the employee must have a valid Indiana driver's license and must maintain minimum auto insurance liability limits of $100,000/$300,000
- Manual dexterity and visual skills required.
- Auditory and verbal skills required for communication with clients, staff, and the public.
- Work involving standing, sitting, bending.
- Must be able to stand and sit for 45 minute-intervals.
- Must be able to move 40 pounds in all directions
Education
Preferred- High School or better in Business Administration
Salary : $100,000 - $300,000
CUSTOMER SERVICE REPRESENTATIVE
Family Dollar -
South Bend, IN
CUSTOMER SERVICE REPRESENTATIVE
Family Dollar -
Three Oaks, MI
CUSTOMER SERVICE REPRESENTATIVE
Family Dollar -
Niles, MI
