What are the responsibilities and job description for the Scheduling Coordinator position at BrightStar of Lake County Indiana?
Do you have scheduling experience? We are seeking a Scheduling Coordinator to join our Home Care Team! This position includes after-hours/weekends on-call rotations as well.
The Scheduling Coordinator will be responsible for assigning caregivers in a manner that promotes quality, continuity and safety of the care of our clients.
Responsibilities include, but are not limited to the following:
- Serves as initial point of contact for both client and staff relations.
- Knowledge of field staff and ability to match with the appropriate clients.
- Answering incoming phone calls and assist with inquiry calls.
- Closely work with the Director of Nursing, Director of Operations and other leadership members to ensure the highest quality of care is provided to our clients.
- Assist with weekly orientation.
- Weekly on-call rotation, which includes 3-4 days a week, evenings and weekend.
- Ensures proper maintenance of clinical records in compliance with local, state and federal HIPPA laws, under the direction of the Director of Operations and Director of Nursing.
- Office hours Monday through Friday, 8:30 AM to 5:00 PM.
- Expected hours: 40-50 per week
Benefits Available:
- PTO
- Sick Days
- 401k with Employer Match
- Bonus Opportunities
- Medical Available
- Dental Available
- Vision Available
- Weekly Pay with Direct Deposit
- Advancement Opportunities
Requirements
- High School Diploma required.
- Proficient in MS Office. (Outlook, Teams, Word, Excel, and PowerPoint)
- Flexibility and good time management skills A MUST.
- Excellent organization, planning, and project management skills.
- Valid driver’s license; valid state required proof of auto insurance.
- Transportation to meet the needs of position and scope of job responsibilities.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.