Business Systems Lead

Job Title: Business Systems Lead

Location: St. Petersburg, FL

Duration: Direct Hire/Perm

Salary Range: $125,000 - $150,000 bonus

Benefits: Healthcare, PTO

Job Summary

We are seeking a seasoned Business Systems Lead to own and manage critical business systems, lead ERP initiatives, and support enterprise technology needs across the organization. This role requires deep functional and technical experience in Acumatica ERP, strong skills in Power BI, and the ability to support EDI integrations, day-to-day IT operations, and general helpdesk activities. This is a highly visible role, ideal for a hands-on technologist with leadership capabilities and a broad IT skill set.

Key Responsibilities

ERP & Business Systems (Acumatica Focus):

• Act as the technical owner and subject matter expert (SME) for Acumatica ERP.
• Collaborate with finance, operations, and external vendors to enhance and support ERP workflows and customizations.
• Oversee upgrades, patches, module deployments, and performance tuning.
  
  

Data & Reporting:

• Develop and maintain Power BI dashboards and reports to support business intelligence initiatives.
• Partner with stakeholders to translate reporting requirements into actionable insights.
  
  

EDI Integration & Support:

• Manage and troubleshoot EDI connections with vendors, customers, and partners.
• Work with trading partners and third-party providers to ensure data accuracy, timeliness, and compliance with standards.
  
  

IT Operations & Help Desk:

• Provide tier 2/3 support for hardware, software, and network issues.
• Serve as a technical escalation point for the internal help desk team.
• Contribute to system upgrades, patching, asset management, and user onboarding/offboarding.
  
  

Project & Technical Leadership:

• Lead cross-functional projects involving ERP enhancements, data/reporting automation, or infrastructure changes.
• Document technical processes and provide training/support to business users.
• Collaborate with leadership to improve IT strategies, tools, and overall performance.
  
  

Qualifications

• 5 years of professional IT experience with progressive growth in responsibility.
• Proven experience supporting and customizing Acumatica ERP.
• Proficiency in Power BI, including DAX, data modeling, and report design.
• Hands-on knowledge of EDI protocols and transaction mapping (e.g., 850, 856, 810).
• Well-versed in IT fundamentals including networking, Windows servers, user support, and endpoint management.
• Ability to manage multiple tasks in a fast-paced environment and communicate effectively with both technical and non-technical users.
  
  

Preferred Qualifications

• Exposure to scripting languages or automation tools.
• Familiarity with cloud infrastructure environments.
• Acumatica certification(s) a strong plus.
  
  

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.