What are the responsibilities and job description for the IT Support Specialist position at Brio Living Services?
IT Support Specialist
Brio Living Services Corporate
Shift: Primarily Day shift, full-time
Location: Grand Rapids, Michigan
The Team Members of Brio Living Services provide a unique and personal experience to each of our residents, while focusing on quality treatment and comfort.
Join our team of compassionate and skilled staff and love your career!
A Few of the Brio Living Services Benefits:
DAILYPAY - immediate access to your pay from hours worked the day prior! (Optional)- Health, Dental, and Optical insurance options
- Paid Time Off plan
- Retirement Savings Plan Opportunity with Employer match
- Team Member Referral bonus program
- Longevity Bonus
- Wellness Reimbursement and Incentives
- Tuition Reimbursement and Scholarship program (Growth opportunities)
- Annual Increases
Job Summary
The IT Support Specialist, under the direction of Director of Technology, will support end-user computing across the enterprise by troubleshooting and resolving hardware, software and network issues. Create, maintain, document and implement standards for end user hardware, software and operating systems. Provide end user and resident training and assistance where required. Support of the day-to-day operations working with IT’s technology partners.
Qualifications
- Associate degree in Information Technology. Will consider a combination of education and IT work experience.
- Position requires a minimum of 2 years related IT work experience preferably in a health care organization.
- Must be willing to travel as this position's scope covers multiple Brio Living Services locations.
- Must possess the ability to plan and organize effectively, as well as establish, implement, and maintain effective working and public relations with varied employee levels and departments.
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Demonstrated experience with Microsoft products including Windows, Office 365 (Word, Excel, PowerPoint and Outlook), SharePoint, OneDrive, OneNote, Teams
- Experience with Computer hardware preferably Dell laptops/desktops
- Experience with Apple smartphones and tablets
- Experience in TCP/IP Networking required
ACCESIBILITY SUPPORT
Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org.
BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.
Salary : $37,600 - $47,700