Assistant Storage Manager

Job Title:

Assistant Property Manager – Self-Storage

Location:

40 W Las Vegas St, Colorado Springs, CO 80903

Job Summary:

We are seeking a detail-oriented and customer-focused Assistant Property Manager to support the daily operations of our self-storage facility. This role will work closely with the Property Manager to ensure excellent customer service, efficient operations, and a welcoming environment for tenants.

Key Responsibilities:

Operational Support:

• Assist with day-to-day facility operations, ensuring the property is clean, secure, and well-maintained.
• Handle customer inquiries, move-ins, move-outs, and lease agreements in a timely and professional manner.
• Help manage delinquent accounts by sending reminders and supporting auction processes when necessary.
• Monitor unit availability and assist in implementing pricing strategies to optimize occupancy.

Customer Service:

• Provide exceptional service by addressing tenant concerns and resolving issues promptly.
• Foster positive relationships with current and prospective tenants.
• Ensure tenants experience a safe, secure, and welcoming environment.

Sales & Marketing:

• Support marketing efforts to attract new tenants, including posting listings and utilizing social media.
• Assist in maintaining a competitive edge by monitoring local competitors and adjusting strategies accordingly.

Financial & Administrative Tasks:

• Collect rental payments, issue receipts, and maintain accurate financial records.
• Help prepare facility reports and maintain compliance with company policies and procedures.
• Manage office inventory and supplies to ensure smooth operations.

Team Collaboration:

• Work collaboratively with the Property Manager to achieve facility goals and maintain operational excellence.
• Support team members with tasks as needed to foster a positive and productive work environment.

Qualifications:

Required Skills & Experience:

• Proven experience in customer service or administrative support, preferably in property management or self-storage.
• Proficiency with property management software (e.g., Yardi Breeze, SiteLink, or similar) is preferred.
• Strong organizational, multitasking, and problem-solving skills.
• Ability to communicate effectively, both verbally and in writing.
• Availability to work weekends and holidays as needed.

Preferred Skills:

• Familiarity with self-storage operations, including climate-controlled and drive-up units.
• Experience with marketing strategies, including social media and digital advertising.
• Knowledge of auction processes and delinquency management.

Physical Requirements:

• Ability to lift up to 50 pounds and perform light maintenance tasks.
• Willingness to work both indoors and outdoors in varying weather conditions.

Compensation & Benefits:

• Competitive hourly wage with opportunities for performance-based incentives.
• Paid time off and holiday pay.
• On-the-job training and opportunities for career advancement.

How to Apply:

To apply, please submit your resume

This role is perfect for someone looking to grow their skills in property management while contributing to the success of a well-established self-storage facility!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Shift:

• 8 hour shift

Work Location: In person

Salary : $16 - $17