Technician Support - (On-Site)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are currently recruiting for a Technical Support team member to join our dynamic Production Operations team in South Windsor.

Work Mode: This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Performs preventative maintenance. Troubleshoots and resolves equipment issues. Suggests new project ideas, and makes recommendations to improve print operations. Keeps a record of press consumable parts. Operates Print presses when needed. Reports directly Operations Management.

Job Responsibilities:

Performs preventative maintenance of print equipment Troubleshoots and resolves equipment issues and provides assistance to print operators when required. Makes recommendations for process improvements, proactively suggests project ideas to management for review and approved. Communicates effectively verbally and also through written turnovers, emails, and log book entries Understands and practices LEAN 5S principles Operates print presses when needed Keeps a monthly record press consumable inventory (e.g. Print Heads, Pens, Perf Blades, etc.) May perform other duties/responsibilities as needed or assigned

• Functional/technical skills
• Ability to troubleshoot and provide solutions
• Attention to detail
• Written communication skills
• Comfort around higher management
• Process management
• Ability to work under tight deadlines
• Work within the Safety guidelines
• Computer usage may be required up to 80 percent of the time
• Be able to move heavy paper roll and push output stacks to output cart
• Work additional hours including overtime due to business requirements
• Phone usage may be required up to 10 percent of the time
• Travel may be required up to 5 percent of the time
• May be required to lift, carry, and/or move equipment/supplies weighing up to 35 pounds
• May be exposed to excessive or loud noise where hearing protection use may be required
• Required to stand or walk a majority of the time
• May be required to use or work around equipment/machinery/vehicles (e.g., fork-lift, mail sorter, folder, cutters, press equipment, compressors, vacuum pumps, trim removal equipment, bailers, shredders, building, humidifiers, fire protection, facility plumbing, fixtures and systems which may involve exposure to electrical hazards, compressed air and refrigeration systems, etc.)
• May be exposed to adverse or hazardous conditions including, but not limited to high speed moving parts, fumes, smoke, heights, handling of chemicals and equipment contaminated with hazardous chemicals, electrical hazards, etc.
• Must be able to read, write, speak and understand English language.
  
  

Qualifications: (Provide the minimum education and experience levels that will result in successful job performance)

• High school diploma or equivalent; Base Electrical knowledge from training or work experience; 2 years of experience maintaining or operating high speed automated machinery.
• ACDC theory and other equipment related certification; 4 years of experience maintaining or operating high speed automated machinery preferred.
  
  

Salary range $26.59- $35.20. Bonus Eligible.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Benefits Information:

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

Shift: LWD - Thursday, Friday, Saturday & Alt Wednesday 6:00 AM to 6:00 PM

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.