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Front Desk Supervisor

Brodie Management, Inc
Baltimore, MD Full Time
POSTED ON 12/11/2024 CLOSED ON 1/3/2025

What are the responsibilities and job description for the Front Desk Supervisor position at Brodie Management, Inc?

Job Summary:

We are seeking a Full-time Front Desk Supervisor to join our team at a high-rise condominium in the Johns Hopkins University, Charles Village area. As the Front Desk Supervisor you will report directly to the Property Manager and be responsible for greeting the residents, guests and visitors that enter the lobby. You will be responsible for upholding a professional demeanor and maintaining a clean and organized work area. Excellent opportunity for customer service-oriented individuals.

Apply in person between 9:00 a.m. and 3:00 p.m. at 1 East University Parkway,

Baltimore, Maryland 21218 and ask to speak to the Site Manager.

Please provide a copy of your resume, Social Security Card and Identification.

Candidate Requirements:

  • Communicates orally and in writing with owners, residents, board members, contractors, guests, staff,
  • maintenance manager and management agent
  • Reports all activities happening in the building to employees
  • Enters new Resident information into software, removes residents at lease term end and
  • Approves request reservations
  • Inspects Units for resale certificate inspection
  • Provides training to front desk employees as needed to ensure efficiency
  • Receives, sorts, and distributes packages to appropriate residents/personnel
  • Escorts contractors to their correct destination
  • Updates parking, bicycle, and check/payment logs
  • Responsible for Security FOB activation and deactivation
  • Closes out maintenance service work orders
  • Creates office supply list
  • Reports meter reading for copies
  • Provides shift coverage for coworkers when necessary

Qualifications:

  • Reliable Transportation
  • Customer service-oriented
  • 2 years' experience as a supervisor
  • Must pass a reference and background check
  • High school diploma or equivalent preferred
  • Experience with BuildingLink Software preferred
  • Experience with Microsoft Office and E-mail Required

Starting salary: $18:00 per hour

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Supervisor: 2 years (Required)

Ability to Commute:

  • Baltimore, MD 21218 (Required)

Ability to Relocate:

  • Baltimore, MD 21218: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18

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