What are the responsibilities and job description for the Host position at Brookland Baptist Church Banquet & Conference...?
Job Overview
We are seeking enthusiastic and dedicated Host to join our team. As a Host, you will play a vital role in ensuring that our guests have a memorable dining experience during Cafe', events and functions. The Hostess will be responsible for providing excellent customer service, greeting guests at the door, seating guests in the main dining room, managing food & beverage services and assisting with sales activities.
Primary Duties and Responsibilities:
- Greet and seat customers/guests and make sure proper service/courtesies are extended as requested.
- Answer phone, schedule, and maintain reservation system for large groups and events.
- Assist with maintaining an adequate supply of employee timesheets, tip out slips, and cash register supplies.
- Verify cashier(s)’ cash drawer(s) and ensure proper change is available prior to opening of the Café.
- Assist cashier(s) as needed with voids/refunds and other complex transactions.
- Verify cashier(s)’ cash drawer(s) after closing and prepare Cashier’s Worksheet.
- Prepare/make deposit(s) and completes daily financial report according to Banquet & Conference Financial Procedures/Guidelines.
- Verify Cash Fund totals or documented amount and complete Cash Fund Daily Report.
- Coordinate with the Finance Team to resolve any discrepancies in data for accurate reporting.
- Report daily sales to Food and Beverage Manager, General Manager or designee.
- Serve as backup cashier (Food and Beverage Manager will handle voids/refunds, etc.).
- Always conduct self and dress in a professional manner.
- All other duties assigned by the General Manager or designee.
Qualifications:
- High school diploma or GED required.
- Excellent communication and customer service skills
- Sales skills is a plus.
- Strong interpersonal skills.
- Phone etiquette skills.
- Ability to work well in a team environment.
- Previous experience in hospitality or customer-facing roles is a plus but not required.
- Experience in catering and banquet operations is a plus.
Requirements:
- Must be able to stand for long periods.
- Willing and available to work non-traditional hours to include early mornings, late nights, weekends, and holidays.
- Must have a friendly and professional demeanor.
- Must be willing to be a team player at all times.
Join us in creating unforgettable experiences for our guests through exceptional service!
Job Type: Part-time
Expected hours: 20 – 29 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person