BPHS Family Engagement and Student Enrollment Specialist

The Organization:

Prospect Schools is a high performing, intentionally diverse (“diverse by design”) K-12 college preparatory charter network serving ~3,000 students across seven (soon to be 9!) schools in Brooklyn. Prospect models its curriculum on the renowned International Baccalaureate Program, a rigorous program that raises the level of academic responsibility for students while preparing them to be global citizens.

Brooklyn Prospect High School is one of NYC's leading IB World Schools and has been recognized by U.S. News & World Report as one of the Best High Schools in 2024. With our upcoming move to a state-of-the-art facility in Downtown Brooklyn, we are positioned to serve even more students with our transformative educational approach that has achieved a 100% college admissions rate.

Our experienced team is dedicated to our mission to prepare a diverse student body to have a positive impact on society and develop a lifelong passion for learning. We have a vision to become the leading network of intentionally diverse schools where all students and educators can learn, work and thrive. Our network is guided by our core values

• Curiosity: Develop sound judgment and intellect by asking questions confidently and thinking critically

• Care: Support others by grounding every action in empathy while championing equity and inclusion in our work

• Persistence: Grow and learn by solving problems with determination, creativity and tenacity

• Passion: Succeed by approaching challenges with excitement, enthusiasm and self-assurance

Find more about who we are and what we believe by spending a few minutes reading our Prospector Principles, viewing this peek inside our schools, or reading some stories about our students and educators.

About The Position:

The High School Family Engagement and Student Enrollment Specialist will work as part of the Prospect Schools Student Recruitment and Enrollment (SRE) Team and will play a pivotal role in achieving full enrollment for Brooklyn Prospect High School (BPHS) as it transitions to its exciting new home at 181 Livingston Street in Downtown Brooklyn in Fall 2026 and scales from 800 students to 1200 students over the next 4 years. This position requires exceptional inter-personal skill, organization, strategic thinking, and an ability to effectively communicate the unique value of our IB World School program to rising prospect eighth graders and prospective families. As a representative of the Prospect Schools mission, this role will focus exclusively on filling all available high school seats with a diverse student body prepared for the rigorous International Baccalaureate program and college success.

Job Responsibilities

Strategic Enrollment and Outreach:  Cultivating strong relationships within and outside of Prospect Schools to ensure a strong, sustainable enrollment pipeline for Brooklyn Prospect High School

• Develop and execute comprehensive recruitment strategies to achieve full enrollment at Brooklyn Prospect High School, with particular focus on filling seats in the new 181 Livingston Street building

• Manage inquiries from general public, prospective and admitted families specifically interested in high school enrollment 

• Internal Recruitment:  

  • Cultivate and maintain partnerships with Prospect Schools Middle Schools to ensure high levels of Prospect Schools students’ persistence from 8th grade to 9th grade

• External Outreach: 

  • Cultivate and maintain partnerships with external middle schools, community organizations, and local businesses to promote mutually beneficial partnerships and strengthen the high school recruitment pipeline

• Research and analyze enrollment trends specific to high school-aged students to inform recruitment strategy and identify untapped markets

Family Engagement and Communication: Ensure prospective families and students feel informed, connected, and experience excellent customer service throughout the enrollment process

• Serve as primary point of contact for prospective high school families, articulating the benefits of the IB Diploma program, college preparatory curriculum, and the advantages of the new Downtown Brooklyn location

• Plan and execute a minimum of 3 monthly events, such as information sessions, open houses, school tours, and other special events during enrollment season months, specifically designed for prospective high school families and rising Prospect Schools’ 8th graders.

• Facilitate translation of all external webinars, information sessions, tours, and marketing materials to ensure accessibility for non-English speaking families

• Manage communication logs to ensure prompt follow-up with prospective families, including admission invites, post-lottery communication, and new student on-boarding.

• Support non-native English speaking applicant families through the admissions process with culturally responsive guidance

• In alignment with Prospect Schools network family engagement approach, create and lead the execution of a vision for comprehensive family onboarding and orientation to the BPHS and larger Prospect Schools community.  The vision should serve the dual purpose of guiding new families throughout the process and preparing new students for a successful high school career at BPHS.

Event Coordination and Marketing: Plan and execute exciting enrollment events that allow prospective families and students to engage with BPHS in many different ways

• Plan, coordinate, and execute high school-specific recruitment events, including open houses, shadow days, IB program showcases, and community engagement events

• Collaborate with high school leadership and network communications and marketing team to develop compelling marketing materials that highlight BPHS's benefits, including 100% college admission rate, IB program excellence, extra-curricular programs, and new building amenities

• Organize and promote events that showcase student achievement, college admissions success, and the transformative educational experience at BPHS

• Coordinate marketing efforts including video, print materials, and social media. 

Data Management and Collaboration: Continuously measure progress to enrollment goals and recommend strategic adjustments to stay on target

• Manage student applications and enrollment journeys with focus on increasing conversion rates.

• Manage new student registration

• Create queries and exports, produce reports, and perform data analysis using the organization's enrollment system to monitor progress toward enrollment goals

• Collaborate with high school-based staff to finalize key dates for admissions calendar and ensure alignment with building transition timeline

• Track and report on recruitment metrics, conversion rates, and enrollment progress toward capacity goals

About You:

Required Qualifications

• Bachelor's degree

• Strong alignment to Prospect Schools' mission and commitment to intentionally diverse, college-preparatory education

• 3-5 years working experience in admissions, enrollment management, family engagement, or customer service in an educational setting

• Experience with high school admissions or enrollment management and understanding of NYC high school admissions landscape and processes

• Excellent verbal and written communication skills with ability to present compelling information to diverse audiences

• Strong critical thinking and problem solving skills

• Strong customer service orientation

• Excellent customer service/customer management skills

• Strong data management, analysis, tracking and monitoring skills

• Knowledge of or willingness to learn about the International Baccalaureate program and its benefits

• Proficiency in Microsoft Word, Excel, and Google Suite

• Strong organizational skills and ability to prioritize multiple competing deadlines

• Exceptional attention to detail and follow-through

• Ability to work independently while collaborating effectively with network and school-based teams

Strongly Preferred Qualifications

• Fluency in Spanish

• Proficiency with CRM systems (HubSpot strongly preferred)

• Experience with admissions software or enrollment databases

• Experience working with adolescents and their families

Personal Attributes

• Passionate advocate for equitable access to high-quality high school education

• Self-motivated with entrepreneurial spirit to drive enrollment in a growth context

• Culturally responsive with ability to build trust with families from diverse backgrounds

• Comfortable with public speaking and presenting to groups of various sizes

• Flexible and adaptable to changing priorities in a dynamic school environment

• Excited about the opportunity to contribute to the growth and success of a nationally recognized high school program

Location: Treehouse (Prospect Home Office), Brooklyn, NY w/ some remote work flexibility.

Benefits:

• Medical, dental, and vision insurance

• Paid Time Off (PTO) or Paid Sick Time (PST) based on date of hire and hours worked per week

• 401(K) and Roth IRA with a 4% employer match with a 3-year vesting schedule

• Flexible spending accounts, including Transit Commuter Options, Health Care FSA and Dependent Care FSA options

• Ancillary insurance, including Basic Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance

• Employee Assistance Program with free expert support services to assist with a variety of life issues, from family care to mental health services

• PTO buy back policy

Salary:

Employees at Prospect Schools are provided with a competitive salary. Our salaries are set through a lens of equity and based on an individual's skills, education, and years of experience relevant to the role. The salary range for this role is from $60,000-$80,000 based on experience.

Equal Opportunity Employer

Prospect Schools is an equal opportunity employer committed to a diverse, equitable, and inclusive workplace. We prohibit discrimination and harassment of any kind, including based on race, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.