AVP - Underwriting Operations

Job Title: AVP - Underwriting Operations

FLSA Status: Exempt

Job Family: Underwriting

Department: UW Executive

JOB SUMMARY
Responsible for providing strategic leadership for the department by working with the Vice President and fellow Executive Team members to establish departmental goals, strategies, plans, budgets, and policies. Responsible for increasing efficiency throughout the department and effectively leading the support functions of the Underwriting Department.

POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide leadership, development, and oversight to the employees of the Underwriting Department.
• Evaluate processes and procedures and implement changes to increase efficiency throughout the Underwriting Department.
• Execute the corporate operational plans by working collaboratively with other Executive Team members and ensuring the business strategy is communicated to all within the Underwriting department. Ensure strategic and operational actions are completed to achieve desired results.
• Establish and implement policies and procedures relating to the underwriting function that ensure regulatory compliance, training and development, risk control, data quality, and efficient operational support.
• Provide timely and accurate information to VP – Underwriting and other company executive management with respect to risk control matters, department support initiatives and efficiencies, and other departmental operations.
• Assist the VP – Underwriting and AVP – Underwriting and other company management in developing strategic goals for the department and Company.
• Connect with company agents, key accounts and prospects to build relationships and to convey information about trends, company philosophy and product/service information to these constituents.
• Exemplify the corporate mission and core competencies expected of an officer of Brotherhood Mutual.
• Manage, direct, and interact with Underwriting Department personnel to ensure proper servicing of Church and/or Related Ministry business.
• Monitor, and maintain within established guidelines, underwriting related benchmarks and reporting.
• Assist in the development of an annual Underwriting Department budget and maintain costs within established budget parameters.
• Coordinate with AVP – Underwriting to communicate to Underwriting Department personnel, agency personnel and other stakeholders changes in underwriting practices and procedures or other issues involving underwriting and support functions.
• Participate as needed in the hiring, training, mentoring, and evaluation of Underwriting department personnel to help them obtain their career goals and further the corporate mission.
• Complete other projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have the ability to identify and facilitate process efficiency gains and enhance support functions while limiting business disruption.
• Must have sufficient depth of knowledge regarding risk control, building value estimation, underwriting staff training, and all aspects of underwriting support functions and systems.
• Must possess broad knowledge of Brotherhood Mutual and Affiliate company operations.
• Must meet the company established competency standard for business writing skills.
• Must be able to make independent decisions.
• Must have the ability to handle difficult situations in a diplomatic manner and use negotiation and communication skills in the resolution of departmental operations issues and change management.
• Must be able to effectively and professionally communicate complex concepts both orally and in writing.
• Must be able to develop creative solutions to problems and be comfortable working in a fluid environment.
• Must be able to work with minimal supervision and be skilled in time management.
• Must have the ability to instruct, train, supervise, evaluate, and mentor others.
• Must be able to access, input, and retrieve information from a computer. Must have a thorough understanding of all automated Underwriting processing systems and workflows.
• Effectively interface with external contacts, Brotherhood employees, managers, and department staff members.
• Must be able to work closely with Assistant Vice President – Underwriting and Vice President – Underwriting to coordinate resources, oversee projects, develop departmental objectives, and maintain alignment with departmental and corporate strategic objectives.

EDUCATION AND/OR EXPERIENCE
List Degree Requirement, Years' Experience, and Certifications

• Must have a Bachelor’s degree.
• Must have CPCU or other insurance related designation.
• Must have eight or more years of experience in Property, Casualty insurance underwriting, underwriting technical experience or equivalent/transferable experience.
• MBA, JD, or other advanced degree is desired.
• Five years of management experience is desired.
• Experience in building construction and/or valuation is desired.
• Experience in property/casualty risk management is desired.

Terms and Conditions

This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Because the company’s niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche.

Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.