What are the responsibilities and job description for the Account Manager position at Brown & Brown Insurance?
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Account Manager to join our growing team in Alpharetta, GA!
The Account Manager is responsible for retention and client relationship management. The Account Manager works in tandem with the Department Leader and Community Association Team members to develop account strategy and increase longevity and profitability for the company; utilizes company resources to collectively deliver solutions to clients.
How You Will Contribute:
Follows agency procedures for renewal workflow and timeline, encompassing internal meetings, gathering of information, preparation of submissions, identification of markets, following up for and comparing quotes, preparing proposals, presentation and post binding activity and documentation.
- Participates in strategic internal and external meetings to generate innovative solutions for clients and provides recommendations for an array of commercial lines property & casualty insurance.
- Responsible for maintaining accuracy of client files, and consistent documentation.
- Identifies internal resources and utilizes them to effectively bring values to client.
- Maintains excellent communication with team, internal and external clients at all stages of account cycle.
- Provides sound recommendations and guidance to clients on insurance programs.
- Strict adherence to procedures and deadlines; communicates the same needs to team.
- Invoicing and collection of premiums in timely manner in accordance with agency procedures.
- Prompt response to all client requests including expedited requests for policy documentation, such as certificates and ID cards.
- Other duties as assigned
- Special Projects as assigned by the Account Manager/Executive
- Special Projects as assigned by the department leader
Licenses and Certifications:
Current Georgia Resident Property & Casualty Agent’s license
- Professional Designation (CISR, CIC, ARM, etc.)
Skills & Experience to Be Successful:
High School Diploma
- Bachelor’s degree in risk management or similar field
- Microsoft Office
- Familiar with TAM or AMS 360 (agency management systems) or insurer websites (preferred)
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
