Commercial Lines Account Manager

Brown & Brown Insurance is currently seeking a skilled Account Manager to join their Commercial Lines division in San Antonio! The Account Manager will work in conjunction with Sales Producers and Account Administrators to service and retain a book of business.

Brown & Brown is a unique, decentralized, publicly traded organization which has grown to be the sixth largest insurance intermediary in the country. With over 75 years of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders. Through our four business segments (Retail, National Programs, Wholesale Brokerage, and Services), Brown & Brown provides risk management solutions to businesses, corporations, governmental institutions, professional organizations, trade associations, families, and individuals.

There are no employees at Brown & Brown – only Teammates. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our company culture rewards self starters and those who are committed to always doing what is best for their customers. With Brown & Brown you will be introduced to a career with virtually unlimited possibilities and will have access to the training, the mentoring and the tools you need to succeed.

Essential Duties and Functions:

• Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address client’s needs, including risk and identification and resolution of underwriting or policy issues.
• Responsible for day to day account management of clients accounts.
• Provide customer relations with all levels of client’s decision-makers as well as the day-to-day technical client representatives.
• Follow up to address customer needs and resolve their problems/issues.
• Ensure the proper resources from within the organization are involved with the customer and introduce new products through the other core business groups where appropriate.
• Document sales, prospecting information into the sales management database.
• Prepare customer renewal and new business strategy including proposals and presentations and ensure they agree with customer’s requests/requirements.
• Present proposal to customer ensuring appropriate team members and resources are represented/attend.
• Maintain follow-up and suspense file though AMS 360 and Image Right, documenting conversation in activities and adhering to all other automation procedures.
• Follow Agency guidelines, policies and procedures.
• Keep producers and /or management fully informed of important activities on their accounts.
• Remain current on industry trends and information, new product development, legislation, coverages and technology.
• Remain up to date with current market conditions and status of competition.
• Other duties as assigned.

Required:

• Current P&C insurance license in state of TX
• Extensive knowledge of Commercial Lines insurance coverages and forms
• Excellent written and oral communication skills

Raegan Osborn, ROsborn@bbins.com #LI-RO1