GENERAL SUMMARY:

Functions as the Surgical Coordinator to Brown Surgical Associates with primary accountability to the Practice Manager and surgeons. Primary responsibility is to schedule surgical cases and procedures. Exceptional organizational and people skills are required.

The Surgical Coordinator works with physicians, secretarial and clinical staff to facilitate patient-centered care. Proficiency using computer software, electronic medical records, and practice management systems for surgical scheduling and appointment scheduling. Demonstrates an understanding of the organization, its policies and procedures related practice operations. Displays professionalism while addressing patient issues. Adheres to HIPAA guidelines.

ESSENTIAL FUNCTIONS:

• Obtains pre-surgical referrals and pre-authorization as required.
• Reviews financial and clinical paperwork to ensure completion before the scheduled procedure or surgery date and submits clinical and financial information (H&P, Consent, OR Booking Slips) to facility.
• Maintains and updates surgical schedules daily. Coordinates number and length of cases booked per OR session/surgeon preference using block time whenever possible.
• Coordinates in-patient surgical admissions, when applicable.
• Coordinates pre-admission testing, when applicable.
• Coordinates pre-op office visits prior to surgery, when applicable.
• Obtains medical clearance from primary care physician or other specialty, when applicable.
• Updates provider’s calendar to reflect scheduled surgeries.
• Manages and tracks all operative cases performed by the surgeon and maintains surgery database.
• Calls patients to confirm arrival time, pre-and post-op instructions, and schedules post-op visit appointment.
• Talks with patient regarding patient’s deductibles, out of pocket expenses and payments due prior to surgery.
• Directs patients to the Billing Department when financial arrangements are to be made.
• Submits paperwork with operative notes and accompanying documentation to the Billing Office in a timely manner.
• Answers telephone calls in a courteous manner and documents messages into EMR.
• Provides coverage for practice secretaries as needed.
• Additional duties as assigned by the Practice Manager to meet division needs.

MINIMUM KNOWLEDGE, SKILLS AND ABIILITIIES:

• 
  Graduate of an accredited secretarial school or college.
• Three years’ experience in a medical-surgical practice setting - surgical scheduling experience preferred.
• Medical terminology required. Knowledge of ICD-10 , CPT, and third-party billing.
• Computer literate with working knowledge of Microsoft office, Electronic Medical Record (EMR) and computerized appointment scheduling systems.
• Attention to detail. Ability to work independently and meet deadlines.
• Exceptional interpersonal skills.
• Ability to represent the organization in a professional manner and promote a positive image of the organization and its services.
• Adhere to HIPAA Guidelines.
• Ability to walk, sit, and stand for prolonged periods of time, ability to lift to 20 pounds.
• Upon successful completion of training and testing for Bilingual Fluency Assessment for Clinicians, staff members may serve as qualified interpreters.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Conditions common to a clinical practice environment.

Employees are required to be vaccinated against Covid as a condition of employment, subject to accommodation for medical exemptions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITY:

None.

EOE/F/M/Vet/Disabled