What are the responsibilities and job description for the Bojangles General Manager position at Buck Management Corporation?
Description
Bojangles General Managers are responsible for all aspects of the restaurant’s operation. General Managers serve as examples of Bojangles' core values and strong leadership to maintaining excellent guest relationships, retaining best-in-class team members and ensuring restaurant operation is in compliance with all local jurisdictional/federal and regulatory compliance standards.
Job Duties and Responsibilities:
(Note: This is not intended to be a complete list. Functions listed may be modified to fit business needs)
* Ensure high quality of products, professional service and cleanliness off all stations and areas of restaurant are met at all times to required standards; immediately correct deficiencies to maintain good customer service and protect the brand.
* Ensure Food Safety systems and processes are understood, implemented, and in compliance at all times to meet jurisdictional requirements and Bojangles’ standards.
* Understand and analyze restaurants financial performance responsibilities. Develop action plans to improve financial, sales, and profit opportunities.
* Utilize systems and processes (Learn Upon, POCs, Training Guides/DVDs, and Performance Reviews) to ensure ongoing training and development of all employees.
* Assess and address staffing needs and utilizing recruiting platforms.
* Maintain operational efficiencies through effective use of planning, organizing, labor deployment, time management, and sales forecasting.
* Communicate and uphold company safety and security policies and procedures including cash management.
* Identify and facilitate public relations and marketing initiatives/strategies to grow a customer base and develop customer loyalty.
* Administer H.R. policy compliance to maintain company standards meeting government regulations (IE: EEOC, CPI, OSHA, E-Verify, Shareholding Laws, etc.) and satisfying all legal requirements.
* Meet paperwork and computer entry deadlines for Payroll and Human Recourses as established by management.
* Identify facility and equipment maintenance issues and take appropriate action to correct deficiencies and needs. Perform/assign daily maintenance and cleaning activities as required.
Requirements
Other Information:
* Experience in low-volume Store Management; multi-unit Food and Beverage, Merchandise operations or other related experience preferred.
* High school diploma or equivalent required. Post-high school education in the field of hospitality or restaurant experience preferred.
* Minimum Age requirements:18 years
* This position requires repetitive motions and the ability to lift or push objects weighing up to 40 lbs
* Professional demeanor in supervising employees and supporting customer needs required.
* Ability to multi-task recommended
* Ability to work 10-hour shifts five days weekly.
* Flexibility in schedule with availability to open or close and run shifts without supervision required
* Ability to stand long term, bend to clean and/or stock and lift products up to 50 lbs.
* Knowledge of Federal and State Employment Laws.
* Background Check Required
