Enrollment Specialist

Are you passionate about spending quality time with seniors and providing the care they deserve?

Are you interested in joining a team that truly cares about its employees and values their voice?

Do you aspire for career growth and development opportunities?

If your answer is a resounding "yes" to these questions, we would love to hear from you.

The One Senior Care family of businesses, including Buckeye Pace, LIFE-NWPA, Mountain View PACE and Buckeye PACE, work as a team to help seniors stay safe, healthy, and independent in their homes and communities. We are a premier healthcare provider striving to provide excellent patient care beyond the traditional boundaries of medical insurance plans!

Schedule:

Standard operating hours are 8:00 am – 5:00 pm; Monday-Friday. Specific work hours will be established through discussions with your supervisor.

Benefits:

• 9 Paid Holidays
• 3 Weeks and 1 Day of Paid Time Off Accrued from the Date of Hire for Full-Time Employees
• Medical, Dental, & Vision
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement

Job Summary:

Evaluate and coordinate new Participants to the program, including all pre-enrollment and enrollment activities.

Duties/Responsibilities:

• Evaluate potential program Participants to determine needs and eligibility for enrollment.
• Complete assessments in the home of potential Participants.
• Coordinate services with State Health and Human Services Personnel.
• Participate in team and training related meetings and activities.
• Coordination with IDT relative to initial assessments
• Participate in marketing activities in conjunction with the Marketing Manager, as needed and available.
• Participate in weekly meeting with the Manager of Marketing & Intake to review goals, data, and metrics.
• Based on the data review above, engage in strategic planning with the support of the supervisory team.
• Implementation of the “steps in the intake” process to throughput potential participants into Buckeye PACE enrollment
• Collects and completes appropriate documentation related to participant assessments as required.
• Maintains required statistical data.
• Accountability, with support, to maintain weekly and monthly goals and metrics.
• Participate in strategizing and implementing plans regarding goals and metrics as necessary.
• Identifying barriers to enrollment goals and strategizing action plans as needed with support.
• Participate in and support Quality Improvement initiatives, as applicable.
• Other duties as assigned.

Supervisory Responsibilities:

• None.

Required Skills/Abilities:

• Must be able to deal tactfully and patiently with personnel, patients, visitors, and the public.

• Ability to organize work and follow through on assigned tasks.
• Excellent verbal and written communication skills and can follow written and/or oral directions.
• Must possess a valid driver’s license and reliable transportation.
• Must have the cognitive ability to process and perform tasks for Participant safety.
• Must work effectively in a team environment and possess excellent communication, interpersonal and conflict-resolution skills. Able to work with adult geriatric patients and their family members.
• CPR and First Aid Certification.

Education and Experience:

• Bachelor's Degree Required
• One year of experience working with the frail and elderly population or willing to participate in extensive training as needed.
• Knowledge of Medicare/Medicaid regulations.
• Knowledge of sales and marketing strategies.

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• Sits, stands, bends, lifts, and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is subject to lifting, carrying, and supporting Participants.

Our organizations provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The OSC family of businesses will only hire qualified individuals to work in a federally funded healthcare program. Please note that this excludes anyone convicted of a crime that could jeopardize the safety and well-being of the frail senior population that OSC/BP/LIFE-NWPA/CBP serves. All individuals must disclose any conflicts of interest upon applying for a position and agree to a thorough background check when an employment offer is extended.

This position has full access to Participant, program, and staff records and reports, requiring discretion to protect individuals and the program.