Retail Sales/Manager

Position Title: Customer Sales Associate

Reports to: General Manager

Status: Hourly

Position Summary

The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.

Principal Responsibilities

• Acquire and Maintain Customers
• Clerical functions, including but not limited to office management and file maintenance
• Create price tags
• Customer payments and data entry in VersiRent computer program
• Greets customers and facilitates in-store sales
• Inbound/Outbound sales calls
• Maintain professional appearance
• Maintains showroom appearance
• Resolves customer service concerns as they arise
• Responsible for answering phones
• All other duties deemed necessary for effective store management

Essential Requirements

Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
Build and maintain files to company standards and policy
Intermediate math skills

Excellent phone skills

Must be able to explain product features and benefits
Must be able to explain terms of rental/lease agreement to customer.
Must be able to read, write and communicate effectively in person and over telephone
Must be organized
Must be able to work overtime

General Physical Requirements

Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
Stooping, bending, pulling, climbing, reaching and grabbing as required

Associate Name (Please Print):

Associate Signature: Date:

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Driving: 3 years (Required)
• Retail sales: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $16