What are the responsibilities and job description for the Airport Rental Agent position at Budget Car and Truck Rental of Utah?
Description
Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don’t believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.
As a Customer Counter Rental Agent you will assist in the completion of customer transactions while providing superior customer service. Swing shift hours either 3PM-11PM or 4PM-12AM.
Responsibilities
We Provide Great Benefits And Compensations
Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don’t believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.
As a Customer Counter Rental Agent you will assist in the completion of customer transactions while providing superior customer service. Swing shift hours either 3PM-11PM or 4PM-12AM.
Responsibilities
- Open and close rental contracts.
- Address customer inquiries, such as, explanation of charges, vehicle damages, directions, etc.
- Promote and sell coverage and upgrades (additional insurance, GPS, upgrade in rental type, etc.)
- Clean vehicles (washing, vacuuming, gassing, etc.) and prepare for rental
- Occasionally help shuttle rental vehicles to and from other locations
- Perform general office duties such as answering phones, photocopying, and maintaining a clean and professional work space
- Support a team environment by assisting other agents and/or other locations when needed
We Provide Great Benefits And Compensations
- Hourly base pay plus an extremely lucrative commission/incentive plan
- Medical, Dental, Vision & 401(k) for full time employees
- Full training to learn the business and better your career
- Vacation and Paid Time Off for full time employees
- Paid Holidays
- High School Diploma or equivalent
- 1 years of customer service experience
- Demonstrated work history tenure
- Professional communication skills and problem resolution experience
- Proficient in general office equipment (fax machines, calculators, photocopiers, etc.)
- Must have a valid driver’s license with no more than two moving violations and/or at fault accidents in the past 3 years.
- Must be able to pass a drug screen and background check