What are the responsibilities and job description for the Rental Return Agent position at Budget Car and Truck Rental of Utah?
Description
Budget Car and Truck Rental of Utah we strive to provide a first class experience for our customers and employees alike. Our culture is one of unity, diversity, respect for others, and doing the right thing every time. We are committed to finding quality individuals who share these same values and belief.
As a Rental Return Agent, you will be greeting customers as they return their rental car to our lot ensuring a smooth and safe traffic flow. Additionally, as a Return Agent, you will be responsible ensuring customer satisfaction by assisting customer in expediting the conclusion of their vehicle rental experience and making them feel valued while they wait.
Other Responsibilities
- Operate the computer counter agent control system in all relevant areas efficiently, i.e. open and close rental contracts accurately, contract modification
- Address customer inquiries, such as, explanation of charges, vehicle damages, directions, etc.
- Promote and sell coverage’s and upgrades i.e. additional insurance
- Support a team environment by assisting other agents and/or other areas when needed
Requirements
- Driving Record Check
- Background Check (no theft or violence)
- Valid Driver’s License
- High School Diploma or equivalent
*Full time employees are eligible for benefits after 60 days, full coverage.**One full week of vacation PAID plus two PAID personal days after one year of employment!