What are the responsibilities and job description for the Front Desk Agent position at Buffalo Marriott HARBORCENTER?
Shaner has an immediate opportunity for a Front Desk Agent to join our team at the Buffalo Marriott at LECOM HARBORCENTER, located in downtown Buffalo just off 190, sitting at Canalside entertainment district.
The ideal candidate will be detail-oriented with strong communication skills. Front Desk associates provide warm, friendly service with a genuine smile and pleasant attitude. We look for staff who are willing to learn and who seek opportunities to grow. Prior customer service and hospitality experience is helpful, but not required.
The Front Desk Agents assist the guests with checking in or out of the hotel and making room reservations over the phone. Agents may also assist the guests with carrying luggage or bringing essentials to the guests' rooms. Our Agents strive to make the guests' experience exemplary, making the guests feel that they have stayed in the friendliest hotel ever. Work shifts vary from 7am-11pm every day of the year, including holidays.
Equal Opportunity Employer and Drug-Free Workplace
Work shifts and hours vary; weekend and holiday hours required.
Full-time positions available, up to 40 hours/week.
Eligible for benefits package including 8 paid holidays, PTO, 401k and Marriott hotel discounts.
Located on bus and metro routes.
Starting at $16 an hour
Salary : $16