What are the responsibilities and job description for the Director of Hotel position at Buffalo Run Casino & Resort?
Description
Position Purpose:
To be responsible for all aspects of operations at the hotel. Directs and coordinates hotel activities to obtain optimum efficiency and economy of operations, and maximize full potential with a balanced focus on hotels mission, guest, team members and reports to the GM.
Knowledge, Skills, and Abilities:
· Analytical problem-solving skills with an impeccable attention to detail.
· Ability to set overall strategy and drive process improvement.
· Excellent oral and written communication.
· Proficient use of Microsoft Word, Excel, and Power Point.
· Must possess a strong understanding of P&L statements and demonstrate how their actions directly influence the overall productivity and profitability of both department and the property.
· Demonstrates expertise in management, showcasing strong leadership skills to drive performance and achieve operational excellence.
· Possess advanced knowledge of the principles and practices within the sales and marketing sectors of the hospitality industry.
· Ability to exercise diplomacy when dealing with guests in sensitive situations.
· In coordination with the General Manager, create, develop, and implement an effective strategy for hotel operations coordinating with all levels of hotel team members to achieve the business goals.
· Responsible for maintaining optimal team member levels to meet business demands by implementing effective hiring, training, coaching, performance evaluations, and advancement strategies.
Requirements
Qualifications
· Bachelor’s Degree in Hospitality Management, Business Administration, or a related field is preferred.
· A minimum of 5-7 years of progressive management experience in the hospitality industry, with at least 3 years in a leadership role within a hotel.
· Must be at least 18 years of age.
Licensing
· Must be able to obtain and maintain the required Gaming License.
Work Requirements:
Requires strong problem solving skills, interpersonal skills, excellent communication skills, computer skills, and the ability to supervise others. Position involves prolonged sitting, standing or walking, stooping or bending, lifting, or carrying up to 50 pounds on a regular basis. Work is performed in an office or hotel environment with varying levels of lighting, air quality, noise, and / or temperature.