What are the responsibilities and job description for the Asset Management and Support Engineer position at Build-A-Bear?
At Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. We are seeking a highly experienced and strategic Asset Management and Support Engineer to join our dynamic team.
This role is critical maintain accountability for the management of all IT assets for Build-A-Bear and ensure proper focus is placed on asset management to positively impact our cost of doing business and our ability to grow and scale.
Responsibilities:
- Maintain an accurate inventory of all IT assets (hardware, software, licenses) and oversee the deployment and distribution of assets to end-users or relevant departments throughout their lifecycle
- Develop and implement asset lifecycle management processes, including retirement and disposal procedures
- Manage the creation and deployment of Intune and Configuration Manager asset policies, profiles and configurations.
- Hardware/Software deployment and troubleshooting
Required Qualifications:
- 2 or 4 year degree in Information Technology
- 5 years' experience in both asset management systems and IT hardware/software administration
- IT A Certification in asset management
- Powershell Scripting
Preferred Qualifications:
- Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management Professional (CHAMP)
- Certification in Microsoft Intune, Configuration Manager and/or Azure
Behavioral Traits for Success:
- An analytical, inquiring, and critical mind that solves complex problems
- A knack for anticipating potential issues
- Strong commitment to tasks being completed correctly and on time
- Thrives in a structured environment
- Comfortable making decisions in area of expertise
- Communication style is factual and sincere
- Willingness to follow established policies, processes, and procedures
- Enjoys working at a somewhat faster-than-average pace
- Strives for continuous improvement
Working Environment:
- Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
- Hybrid work schedule
- Corporate Office located St. Louis, MO
- Domestic Travel 5-10%
- Able to lift >25 pounds
Your Performance Will Be Measured On:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.
- Judgment and decision-making
- Communication
- Projects completed on time, within scope, and within budget
- System performance metrics
- Project post-mortem evaluations
- Quality of deliverables
- Feedback
