What are the responsibilities and job description for the Customer Service Representative position at BWI Companies, Inc.?
POSITION SUMMARY
Front counter sales and service. Assist walk-in customers by pulling interior items for customer orders or for shipping. Receive and check in inventory for showroom area. Stock shelves, merchandise products and keep showroom interior clean and organized. Telephone contact with new and existing customer base - promoting and taking orders.
Key benefits for all Full Time BWI employees include 401(k) retirement plan with generous company match, excellent health, dental & vision care plan options, flexible spending account and health savings account options, life & disability insurance, two to four weeks paid vacation, 8 paid company holidays and a generous scholarship fund for dependents.
As a privately held company, BWI has over 60 years of successful sales growth and profitability. As an integral part of the BWI sales & marketing team, you will be growing with the industry leader in wholesale distribution of lawn & garden products. If being an important part of a successful business is something that gets you excited, this career opportunity may be exactly what you're looking for!
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
- Front counter sales and service.
- Light office work.
- Pull interior items for customers and/or shipping.
- Stock and merchandise shelves with product.
- Answer phone on front counter as well as confer with new and established customer base.
- Assist outside sales personnel to enhance communication with customer base.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED)
Experience: One to two years related industry experience
Computer Skills: Proficient in Microsoft Office (Excel, Word); AS-400 (preferred)