Account Manager

Title: Account Manager

Reports To: Director of Account Management

Compensation: Salary commission benefits company vehicle

Position Overview

We are seeking a dynamic and results-driven Landscape Maintenance Account Manager to join our team. This individual will be responsible for managing a portfolio of $1.5 to $2 million in commercial maintenance contracts, ensuring exceptional service delivery while driving growth through enhancement and renewal sales. The ideal candidate thrives in a fast-paced, relationship-focused environment and is passionate about building trust with clients while identifying ways to improve their properties. This is a client-facing position.

Key Responsibilities

Client Management

• Serve as the main point of contact for a portfolio of commercial clients
• Build strong, long-term relationships focused on trust, performance, and proactive communication
• Conduct regular property walks to identify needs, opportunities, and potential issues
• Ensure contract compliance, service quality, and client satisfaction
• Execute quarterly touchpoints outside of the day-to-day - such as after-hours entertainment, office drop-bys, or seasonal gifts - to strengthen relationships and show appreciation

Sales & Growth

• Drive revenue growth by proactively identifying and selling enhancement opportunities (e.g., seasonal color, site improvements, landscape renovations)
• Collaborate with internal teams to develop and present enhancement proposals that align with client goals
• Secure renewals by demonstrating value, anticipating needs, and delivering consistent results
• Meet or exceed annual enhancement sales targets

Operational Oversight

• Partner with production teams to ensure efficient execution of maintenance services
• Review site performance, schedules, and crew productivity
• Manage budgets, track profitability, and monitor job costing reports
• Support the field team by resolving issues promptly and professionally

Qualifications

• 3 years of account management or sales experience in commercial landscaping or a similar service-based industry
• Proven ability to manage $1.5–2M in recurring revenue
• Strong sales acumen with a track record of closing enhancement projects and renewals
• Excellent communication, organizational, and problem-solving skills
• Working knowledge of landscape maintenance practices and seasonal requirements
• Proficient in CRM software, Microsoft Office, and job-costing tools like Aspire
• Bachelor's degree in horticulture, business, or related field preferred

Why BWS Landscaping?

• Join a management team that has an average tenure of 8 years
• Be part of a respected market leader in the commercial landscape management space
• A supportive, growth-minded team focused on building meaningful careers
• A values-driven culture centered around improving people's lives
• Opportunity to make a direct impact on our clients and company growth

Benefit Package

• Competitive annual salary
• Commissions on all enhancement sales
• Company provided vehicle
• Start accruing PTO on day 1
• Comprehensive health insurance policy with the ability to add family members
• $100,000 term life insurance policy paid for by the company
• Flexible work/life balance
• Company provided cell phone and a computer

Example and expectations of a typical day (will vary from day to day)

6:30 - 7:00: Be at the office to coordinate customer needs with the operations team

7:00 - 7:30: Assist with morning rollout

7:30 - 9:00: Aspire work and email

9:00 - 2:00: In the field – site inspections, gathering information for enhancement proposals, meeting clients for site visits, working with crews, etc.

2:00 - 3:30: Sending proposals, resolving client issues, management meetings, etc.

3:30 - 4:00: Go home

Ready to grow with us?

Please email your resume to careers@bwslandscaping.com.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• Landscaping: 2 years (Required)

License/Certification:

• Drivers License (Required)

Ability to Commute:

• Ashland, VA 23005 (Required)

Work Location: In person

Salary : $60,000 - $80,000